--- title: "Connect TimelinesAI to Gleap - APIANT.ai" description: "When \"New Incoming Chat\" fires in TimelinesAI, your agent runs \"Create Ticket\" in Gleap." canonical: "https://apiant.ai/connect/timelinesai-to-gleap" --- # Connect TimelinesAI to Gleap When **New Incoming Chat** fires in [TimelinesAI](https://apiant.ai/connections/timelinesai), your agent runs **Create Ticket** in [Gleap](https://apiant.ai/connections/gleap). Describe the whole flow and it is built, tested on every scenario and kept running. TimelinesAI **6** triggers TimelinesAI **1** action Gleap **4** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want TimelinesAI and Gleap to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What TimelinesAI can start in Gleap - When **New Incoming Chat** in TimelinesAI then **Create Ticket** in Gleap - When **New Outgoing Chat** in TimelinesAI then **Delete Ticket** in Gleap Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with TimelinesAI and Gleap ## Triggers and actions 6 triggers · 5 actions - Trigger **New Incoming Chat** Triggers when a new incoming chat is created. - Trigger **New Outgoing Chat** Triggers when a new outgoing chat is created. - Trigger **New Received Message** Triggers when a new incoming message is received. - Trigger **New Sent Message** Triggers when a new message is sent. - Trigger **New Uploaded File** Triggers when new uploaded_file is created. - Trigger **New Whatsapp Account** Triggers when new whatsapp_accounts is created. - Action **Send Uploaded File to Existing Chat** Sends uploaded file to existing chat. - Action **Create Conversation** Opens a new conversation for a contact in Gleap, authored as that contact, creating the contact if needed. - Action **Create Ticket** Creates a new ticket in a Gleap project. - Action **Delete Ticket** Permanently deletes a Gleap ticket and any tickets marked as its duplicates. This cannot be undone. - Action **Update Conversation** Updates a conversation's title and/or merges new data attributes into it. ## Each app on its own - [ **TimelinesAI** TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with...](https://apiant.ai/connections/timelinesai) - [ **Gleap** Gleap is an All-in-one customer feedback tool for websites and apps.](https://apiant.ai/connections/gleap) Reviews ## What our customers say ## More from TimelinesAI - [ **TimelinesAI to Hamsa** AI voice agent platform with lifelike avatars, RAG-powered conversations, and API/SDK for calls, CRM, and...](https://apiant.ai/connect/timelinesai-to-hamsa) - [ **TimelinesAI to Non-Working Days** Non-Working Days (isdayoff.ru) is a production-calendar service that says whether a given date is a working...](https://apiant.ai/connect/timelinesai-to-non-working-days) - [ **TimelinesAI to Taapi Io** REST and WebSocket API providing real-time technical indicators (RSI, MACD, Bollinger Bands) for crypto and...](https://apiant.ai/connect/timelinesai-to-taapi-io) - [ **TimelinesAI to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/timelinesai-to-gmail) - [ **TimelinesAI to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/timelinesai-to-trello) - [ **TimelinesAI to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/timelinesai-to-zoom) ## More into Gleap - [ **HubSpot to Gleap** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-gleap) - [ **Salesforce to Gleap** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-gleap) - [ **Slack to Gleap** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-gleap) - [ **Google Sheets to Gleap** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-gleap) - [ **Gmail to Gleap** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-gleap) - [ **Google Calendar to Gleap** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-gleap) Questions ## TimelinesAI and Gleap, answered ### ### What can start an automation from TimelinesAI? Any of TimelinesAI's 6 triggers in the catalog, including New Incoming Chat, New Outgoing Chat, New Received Message and New Sent Message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Gleap when something happens in TimelinesAI? Any of Gleap's 4 actions, including Create Conversation, Create Ticket, Update Conversation and Delete Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Gleap to TimelinesAI? Gleap has no triggers in the catalog today, so automations start in TimelinesAI. If you need the other direction, ask: your agent reads Gleap's API documentation and adds it. ### ### Do I have to build a connector for TimelinesAI or Gleap? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use TimelinesAI and Gleap without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.