Integration

Connect Ticketeer to Ortto

When something happens in Ticketeer, your agent does the next thing in Ortto. Describe it in plain language and the automation is built, tested on every branch and kept running.

Ticketeer5 triggersTicketeer21 actionsOrtto4 triggersOrtto10 actions

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What do you want Ticketeer and Ortto to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Ticketeer and Ortto

Triggers and actions 9 triggers · 31 actions

Trigger
Comment Added
Triggers when a comment is added in any task in the selected board.
Trigger
New board
Fires when a new board is created. Polls GET /v1/boards.
Trigger
Task Assigned
Triggers when a task is is assigned to a user in the selected board.
Trigger
Task Created
Triggers when a task is created in the selected board.
Trigger
Task Moved
Triggers when a task is moved both within a column and between columns in the selected board.
Action
Add board
Create a new board. Endpoint: POST /v1/boards.
Action
Add comment
Add a comment to a task. Endpoint: POST /v1/boards/{boardID}/tasks/{taskID}/comments.
Action
Add tag
Create a new tag on a board. Endpoint: POST /v1/boards/{boardID}/tags.
Action
Create Task
Creates a task in the specified column of the specified board
Action
Delete board
Delete a board. Endpoint: DELETE /v1/boards/{boardID}.
Action
Delete tag
Delete a tag from a board. Endpoint: DELETE /v1/boards/{boardID}/tags/{tagID}.
Action
Delete task
Delete a task. Endpoint: DELETE /v1/boards/{boardID}/tasks/{taskID}.
Action
Get board
Retrieve a single board by id. Endpoint: GET /v1/boards/{boardID}.
Action
Get column
Retrieve a single column on a board. Endpoint: GET /v1/boards/{boardID}/columns/{columnID}.
Action
Get task
Retrieve a single task by id. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}.
Action
List boards
List the boards visible to the connected account. Endpoint: GET /v1/boards.
Action
List board users
List the users who have access to a board. Endpoint: GET /v1/boards/{boardID}/users.
Action
List checkboxes
List the checklist items on a task. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}/checkboxes.
Action
List columns
List the columns on a board. Endpoint: GET /v1/boards/{boardID}/columns.
Action
List comments
List the comments on a task. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}/comments.
Action
List tags
List the tags defined on a board. Endpoint: GET /v1/boards/{boardID}/tags.
Action
List tasks
List the tasks on a board. Endpoint: GET /v1/boards/{boardID}/tasks.
Action
Move task
Move a task to a different column or assign it to a user. Endpoint: PATCH /v1/boards/{boardID}/tasks/{taskID}.
Action
Update board
Edit a board's name or settings. Endpoint: PUT /v1/boards/{boardID}.
Action
Update column
Rename a board column. Endpoint: PATCH /v1/boards/{boardID}/columns/{columnID}.
Action
Update task
Edit a task's fields. Endpoint: PUT /v1/boards/{boardID}/tasks/{taskID}.
Trigger
Fields Updated
Triggers when the specified field(s) of a record have been updated in your Ortto account.
Trigger
New Activity Occurred
Triggers when a new Ortto activity occurs.
Trigger
New Record Created
Triggers when a new record (contact or organization) has been added to your Ortto account.
Trigger
Tag Added/Removed
Triggers when a tag has beed added to, or removed from, a record.
Action
Add Custom Field
Create a new custom field on the person or organization schema in Ortto. Endpoint: POST /v1/custom-field/create. Vendor doc: https://help.ortto.com/developer/latest/api-reference/custom-field/
Action
Create Record
Create a new record (person, organization), or update an existing record in your Ortto account.
Action
Delete Record
Archive, restore, or permanently delete a person or organization record in Ortto. Endpoint: POST /v1/person/delete (and /v1/organization/delete for accounts). Vendor doc: https://help.ortto.com/a-260-archive-restore-and-delete-people-archive-restore-delete
Action
Get Record
Fetches one or more people, or one or more accounts, by their Ortto ids, returning whichever fields you ask for.
Action
List Activities
Retrieve the activity feed for a given contact in Ortto. Endpoint: POST /v1/person/activities/list (activity log for a contact ID). Vendor doc: https://help.ortto.com/a-773-retrieve-activity-feed-for-a-given-contact
Action
Opt Out From SMS
Opt out a person from all SMS communications.
Action
Search or Create Records
Search your Ortto data for a record based on the provided field or optionally create one if none is found.
Action
Tag/Untag Records
Adds or removes tags on a person or an account in Ortto, matching the record by email address or account name.
Action
Unsubscribe a Person
Unsubscribe a person from all emails.
Action
Update Audience Subscription
Subscribe or unsubscribe a person to/from an Ortto audience. Endpoint: POST /v1/audience/subscribe. Vendor doc: https://help.ortto.com/developer/latest/api-reference/audiences/

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