--- title: "Connect Ticketeer to Hamsa - APIANT.ai" description: "When \"Comment Added\" fires in Ticketeer, your agent runs \"Add knowledge base item\" in Hamsa." canonical: "https://apiant.ai/connect/ticketeer-to-hamsa" --- # Connect Ticketeer to Hamsa When **Comment Added** fires in [Ticketeer](https://apiant.ai/connections/ticketeer), your agent runs **Add knowledge base item** in [Hamsa](https://apiant.ai/connections/hamsa). Describe the whole flow and it is built, tested on every scenario and kept running. Ticketeer **5** triggers Ticketeer **21** actions Hamsa **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ticketeer and Hamsa to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ticketeer can start in Hamsa - When **Comment Added** in Ticketeer then **Add knowledge base item** in Hamsa - When **New board** in Ticketeer then **Add phone number** in Hamsa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ticketeer and Hamsa ## Triggers and actions 5 triggers ยท 42 actions - Trigger **Comment Added** Triggers when a comment is added in any task in the selected board. - Trigger **New board** Fires when a new board is created. - Trigger **Task Assigned** Triggers when a task is is assigned to a user in the selected board. - Trigger **Task Created** Triggers when a task is created in the selected board. - Trigger **Task Moved** Triggers when a task is moved both within a column and between columns in the selected board. - Action **Add board** Create a new board. - Action **Add comment** Add a comment to a task. - Action **Add tag** Create a new tag on a board. - Action **Create Task** Creates a task in the specified column of the specified board - Action **Delete board** Delete a board. - Action **Delete tag** Delete a tag from a board. - Action **Delete task** Delete a task. - Action **Get board** Retrieve a single board by id. - Action **Get column** Retrieve a single column on a board. - Action **Get task** Retrieve a single task by id. - Action **List boards** List the boards visible to the connected account. - Action **List board users** List the users who have access to a board. - Action **List checkboxes** List the checklist items on a task. - Action **List columns** List the columns on a board. - Action **List comments** List the comments on a task. - Action **List tags** List the tags defined on a board. - Action **List tasks** List the tasks on a board. - Action **Move task** Move a task to a different column or assign it to a user. - Action **Update board** Edit a board's name or settings. - Action **Update column** Rename a board column. - Action **Update task** Edit a task's fields. - Action **Add knowledge base item** Create a new knowledge base item for a voice agent. - Action **Add phone number** Add a phone number for a user. - Action **Add transcription job** Create a new asynchronous job (e.g. transcription). - Action **Add TTS voice** Create a new text-to-speech voice. - Action **Add voice agent** Create a new AI voice agent. - Action **Assign phone number** Assign a phone number to a voice agent. - Action **Delete knowledge base item** Delete a knowledge base item by ID. - Action **Delete phone number** Delete a phone number. - Action **Delete TTS voice** Delete a text-to-speech voice by ID. - Action **Get campaign** Get a campaign by ID. - Action **Get conversation** Get a call conversation record by ID. - Action **Get job** Get a single job's details by ID. - Action **Get voice agent** Retrieve a specific voice agent by ID. - Action **Initiate voice agent call** Initiate an outbound call with a voice agent via Twilio. - Action **List jobs** List jobs. - Action **List knowledge base items** Return a list of knowledge base items. - Action **List phone numbers** Return a list of phone numbers for a user. - Action **List TTS voices** Retrieve the list of available TTS voices. - Action **List voice agents** Retrieve a list of the account's voice agents. - Action **Transcribe audio** Generate a speech-to-text transcription from audio (not streamed). - Action **Update voice agent** Update an existing voice agent's configuration. ## Each app on its own - [ **Ticketeer** A free and user focused, yet powerful project management platform for businesses of all sizes.](https://apiant.ai/connections/ticketeer) - [ **Hamsa** AI voice agent platform with lifelike avatars, RAG-powered conversations, and API/SDK for calls, CRM, and...](https://apiant.ai/connections/hamsa) Reviews ## What our customers say ## More from Ticketeer - [ **Ticketeer to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/ticketeer-to-trello) - [ **Ticketeer to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/ticketeer-to-zoom) - [ **Ticketeer to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/ticketeer-to-twilio) - [ **Ticketeer to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/ticketeer-to-typeform) - [ **Ticketeer to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/ticketeer-to-webflow) - [ **Ticketeer to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/ticketeer-to-wix) ## More into Hamsa - [ **MySQL to Hamsa** Connect directly to a MySQL database and run SQL statements from your automations.](https://apiant.ai/connect/mysql-to-hamsa) - [ **TimelinesAI to Hamsa** TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with...](https://apiant.ai/connect/timelinesai-to-hamsa) - [ **HubSpot to Hamsa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hamsa) - [ **Salesforce to Hamsa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hamsa) - [ **Slack to Hamsa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hamsa) - [ **Google Sheets to Hamsa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hamsa) Questions ## Ticketeer and Hamsa, answered ### ### What can start an automation from Ticketeer? Any of Ticketeer's 5 triggers in the catalog, including Comment Added, New board, Task Created and Task Moved. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hamsa when something happens in Ticketeer? Any of Hamsa's 21 actions, including Update voice agent, Add knowledge base item, Add phone number and Add transcription job. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hamsa to Ticketeer? Hamsa has no triggers in the catalog today, so automations start in Ticketeer. If you need the other direction, ask: your agent reads Hamsa's API documentation and adds it. ### ### Do I have to build a connector for Ticketeer or Hamsa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ticketeer and Hamsa without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.