--- title: "Connect Ticketeer to Glean - APIANT.ai" description: "When \"Comment Added\" fires in Ticketeer, your agent runs \"Chat Message/Conversation\" in Glean." canonical: "https://apiant.ai/connect/ticketeer-to-glean" --- # Connect Ticketeer to Glean When **Comment Added** fires in [Ticketeer](https://apiant.ai/connections/ticketeer), your agent runs **Chat Message/Conversation** in [Glean](https://apiant.ai/connections/glean). Describe the whole flow and it is built, tested on every scenario and kept running. Ticketeer **5** triggers Ticketeer **21** actions Glean **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ticketeer and Glean to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ticketeer can start in Glean - When **Comment Added** in Ticketeer then **Chat Message/Conversation** in Glean - When **New board** in Ticketeer then **Report Client Activity** in Glean Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ticketeer and Glean ## Triggers and actions 5 triggers · 27 actions - Trigger **Comment Added** Triggers when a comment is added in any task in the selected board. - Trigger **New board** Fires when a new board is created. - Trigger **Task Assigned** Triggers when a task is is assigned to a user in the selected board. - Trigger **Task Created** Triggers when a task is created in the selected board. - Trigger **Task Moved** Triggers when a task is moved both within a column and between columns in the selected board. - Action **Add board** Create a new board. - Action **Add comment** Add a comment to a task. - Action **Add tag** Create a new tag on a board. - Action **Create Task** Creates a task in the specified column of the specified board - Action **Delete board** Delete a board. - Action **Delete tag** Delete a tag from a board. - Action **Delete task** Delete a task. - Action **Get board** Retrieve a single board by id. - Action **Get column** Retrieve a single column on a board. - Action **Get task** Retrieve a single task by id. - Action **List boards** List the boards visible to the connected account. - Action **List board users** List the users who have access to a board. - Action **List checkboxes** List the checklist items on a task. - Action **List columns** List the columns on a board. - Action **List comments** List the comments on a task. - Action **List tags** List the tags defined on a board. - Action **List tasks** List the tasks on a board. - Action **Move task** Move a task to a different column or assign it to a user. - Action **Update board** Edit a board's name or settings. - Action **Update column** Rename a board column. - Action **Update task** Edit a task's fields. - Action **Chat Message/Conversation** Sends a message or conversation history to Glean AI and returns its answer, along with the chat it belongs to and suggested follow-up prompts. - Action **Find Document** Returns the Glean documents, with their metadata, that match the document IDs or URLs you specify. - Action **Report Client Activity** Reports an event that happened to a result in a Glean client, such as a search result view, click or vote. Glean uses these signals to improve search quality. - Action **Report Document Activity** Reports user activity on indexed documents, such as views, edits, searches and comments, to Glean to improve search quality. - Action **Run Agent and Wait** Runs a Glean agent and waits for it to finish, returning the agent's final response messages and run status. - Action **Search** Returns documents from the Glean index that match the search terms and any filters you provide. ## Each app on its own - [ **Ticketeer** A free and user focused, yet powerful project management platform for businesses of all sizes.](https://apiant.ai/connections/ticketeer) - [ **Glean** Glean offers AI-powered search to give enterprise users the ability to search across organization-wide...](https://apiant.ai/connections/glean) Reviews ## What our customers say ## More from Ticketeer - [ **Ticketeer to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/ticketeer-to-trello) - [ **Ticketeer to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/ticketeer-to-zoom) - [ **Ticketeer to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/ticketeer-to-twilio) - [ **Ticketeer to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/ticketeer-to-typeform) - [ **Ticketeer to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/ticketeer-to-webflow) - [ **Ticketeer to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/ticketeer-to-wix) ## More into Glean - [ **HubSpot to Glean** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-glean) - [ **Salesforce to Glean** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-glean) - [ **Slack to Glean** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-glean) - [ **Google Sheets to Glean** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-glean) - [ **Gmail to Glean** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-glean) - [ **Google Calendar to Glean** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-glean) Questions ## Ticketeer and Glean, answered ### ### What can start an automation from Ticketeer? Any of Ticketeer's 5 triggers in the catalog, including Comment Added, New board, Task Created and Task Moved. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Glean when something happens in Ticketeer? Any of Glean's 6 actions, including Chat Message/Conversation, Find Document, Report Client Activity and Report Document Activity. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Glean to Ticketeer? Glean has no triggers in the catalog today, so automations start in Ticketeer. If you need the other direction, ask: your agent reads Glean's API documentation and adds it. ### ### Do I have to build a connector for Ticketeer or Glean? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ticketeer and Glean without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.