--- title: "Connect Ticket Tailor and WorkflowMax - APIANT.ai" description: "When \"Event Created\" fires in Ticket Tailor, your agent runs \"Create Job Task\" in WorkflowMax." canonical: "https://apiant.ai/connect/ticket-tailor-to-workflowmax" --- # Connect Ticket Tailor and WorkflowMax When **Event Created** fires in [Ticket Tailor](https://apiant.ai/connections/ticket-tailor), your agent runs **Create Job Task** in [WorkflowMax](https://apiant.ai/connections/workflowmax), or **Job Category Created** in WorkflowMax to **Create Event Occurrence** in Ticket Tailor. Describe the whole flow and it is built, tested on every scenario and kept running. Ticket Tailor **11** triggers Ticket Tailor **67** actions WorkflowMax **23** triggers WorkflowMax **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ticket Tailor and WorkflowMax to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ticket Tailor and WorkflowMax can do together ### From Ticket Tailor to WorkflowMax - When **Event Created** in Ticket Tailor then **Create Job Task** in WorkflowMax - When **Event Updated** in Ticket Tailor then **Create Lead** in WorkflowMax ### From WorkflowMax to Ticket Tailor - When **Job Category Created** in WorkflowMax then **Create Event Occurrence** in Ticket Tailor - When **Job Cost Added** in WorkflowMax then **Create Event Series** in Ticket Tailor Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ticket Tailor and WorkflowMax ## Triggers and actions 34 triggers · 86 actions - Trigger **Event Created** Triggers when a new event is created. - Trigger **Event Deleted** Triggers when an existing event is deleted. - Trigger **Event Updated** Triggers when an existing event is updated. - Trigger **Issued Membership Created** Triggers when a new issued membership is created. - Trigger **Issued Membership Updated** Triggers when an issued membership is created or updated. - Trigger **Issued Ticket Created** Triggers when a new issued ticket is created. - Trigger **Issued Ticket Updated** Triggers when an existing issued ticket is updated. - Trigger **New Issued Ticket** Fires when a ticket is issued. In Ticket Tailor open Box office settings > Webhooks, add a webhook for the issued ticket created event, and paste this trigger's webhook URL. - Trigger **Order Created** Triggers when new order is created (currency values are always in cents, or equivalent, with no decimals). - Trigger **Order Updated** Triggers when existing order is updated (currency values are always in cents, or equivalent, with no decimals). - Trigger **Waitlist Signup Created (instant)** Instant trigger: fires when a Ticket Tailor waitlist signup is created (waitlist_signup.created). Self-registering webhook. - Action **Box Office Overview** Show box office statistics information. - Action **Create Bundle** Create a bundle for the given event series ID. - Action **Create Check-In (Out)** Create check-in or check-out. - Action **Create Discount** Creates a discount code that can be used on checkout. - Action **Create Event Occurrence** Create event for event series. - Action **Create Event Series** Creates a new event series. - Action **Create Hold** Creates a new hold in the system. - Action **Create Issued Membership** Creates a new issued membership. - Action **Create Issued Membership Redemption** Creates a redemption for an issued membership at a specific event. This records that the issued membership was used for entry to the event. - Action **Create Issued Ticket (Fees Apply)** Creates a new issued ticket for an event occurrence from the available inventory. This action incurs a fee per issued ticket, even if the ticket is free. Send the event_id and ticket_type_id to create the issued ticket from an event occurrence's ticket type allocation. Alternatively, send the hold_id to create the issued ticket from a pre-existing hold. The issued ticket is not associated to an order. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart). - Action **Create Membership Type** Creates a new membership type. - Action **Create Override** Create an override for the given event series id. - Action **Create Product** Create a new product. - Action **Create Ticket Group** Create a ticket group for the given event series id. - Action **Create Ticket Type** Create a ticket type for the given event series id. - Action **Create Voucher** Creates a new voucher and the associated voucher codes, if given. - Action **Delete Bundle** Delete a bundle. This action is irreversible. The bundle will be permanently removed. - Action **Delete Discount** Delete a discount. This action is irreversible. The discount will be permanently removed. - Action **Delete Event Occurrence** Delete event occurrence. - Action **Delete Event Series** Deletes event series. - Action **Delete Hold** Delete a hold. This action is irreversible. The hold will be permanently removed. - Action **Delete Membership Type** Delete membership type. - Action **Delete Product** Delete a product. This action is irreversible. The product will be permanently removed. - Action **Delete Ticket Group** Delete a ticket group. This action is irreversible. The ticket group will be permanently removed and any ticket types or bundles in the group will be removed from the group. - Action **Delete Ticket Type** Delete a ticket type. This action is irreversible. The ticket type will be permanently removed. - Action **Delete Voucher** Delete voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed. - Action **Get Discount** Returns a single discount; all currency values are in cents (or equivalent), with no decimals. - Action **Get Event** Returns a single event; all currency values are in cents (or equivalent), with no decimals. - Action **Get Event Occurrence** Returns a single event occurrence; all currency values are in cents (or equivalent), with no decimals. - Action **Get Event Series** Returns a single event series; all currency values are in cents (or equivalent), with no decimals. - Action **Get Hold** Returns a single hold. - Action **Get Issued Membership** Returns a single issued membership. - Action **Get Issued Ticket** Returns a single issued ticket. - Action **Get List of Check-Ins** Returns a list of check-ins. - Action **Get List of Discounts** Returns a list of discounts. - Action **Get List of Event Occurrences** Returns a list of event occurrences. - Action **Get List of Events** Returns a list of events. - Action **Get List of Event Series** Returns a list of event series. - Action **Get List of Event Series Overrides** Returns a list of event series overrides. - Action **Get List of Holds** Returns a list of holds. - Action **Get List of Issued Memberships** Returns a list of issued memberships. - Action **Get List of Issued Tickets** Returns a list of issued tickets. - Action **Get List of Membership Types** Returns a list of membership types. - Action **Get List of Orders** Returns a list of orders belonging to box office. - Action **Get List of Products** Returns a list of products. - Action **Get List of Stores** Returns a list of stores. - Action **Get List of Vouchers** Returns a list of vouchers. - Action **Get List of Waitlist Signups** Returns a list of waitlist signups. - Action **Get Membership Type** Returns a single membership type. - Action **Get Product** Returns a single product; all currency values are in cents (or equivalent), with no decimals. - Action **Get Store** Returns store configuration. - Action **Get Voucher** Returns a single voucher; all currency values are in cents (or equivalent), with no decimals. - Action **Update Bundle** Update existing bundle. - Action **Update Discount** Updates an existing discount. - Action **Update Event Occurrence** Updates an existing event occurrence. - Action **Update Event Series** Updates an existing event series. - Action **Update Issued Membership** Updates an existing issued membership. - Action **Update Membership Type** Updates an existing membership type. - Action **Update Override** Update existing override. - Action **Update Product** Updates an existing product. - Action **Update Store** Updates store configuration. - Action **Update Ticket Group** Update existing ticket group. - Action **Update Ticket Type** Update existing ticket type. - Action **Update Voucher** Update an exiting voucher. If any voucher codes are given, create new voucher codes and associate them with the voucher. - Action **Void Issued Membership** Voids an existing issued membership. - Action **Void Issued Ticket** Mark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. You can also void an issued ticket to a hold, which will create a hold from the issued ticket and not put the allocation back on sale. - Action **Void Voucher Code** Mark a voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes. - Trigger **Job Category Created** Triggers when a new job category is created in WorkflowMax. - Trigger **Job Cost Added** Triggers when a new cost is added to any job. - Trigger **Job Document Added** Triggers when a new document is added to the selected WorkflowMax job. - Trigger **Job Task Added** Triggers when a new task is added to a job in WorkflowMax. - Trigger **Job Task Completed** Triggers when a task on the selected job is marked completed. - Trigger **Job Task Updated** Triggers when a task on the chosen job is added or changed. - Trigger **Job Updated** Triggers when a job is created or any of its details change in WorkflowMax. - Trigger **List Job Tasks** Triggers for each task on a WorkflowMax job, firing when a new task appears on the selected job. - Trigger **New Client Created** Triggers when a new client is created in WorkflowMax. - Trigger **New Cost Created** Triggers when a new cost item is added to the WorkflowMax cost list. - Trigger **New Custom Field Created** Triggers when a new custom field definition is created in WorkflowMax. - Trigger **New Invoice Created** Triggers when a new invoice is created in WorkflowMax. - Trigger **New Job Created** Triggers when a new job is created in WorkflowMax. - Trigger **New Job Status** Triggers when a new job status is added to the WorkflowMax account. - Trigger **New Lead** Triggers when a new lead is added in WorkflowMax. - Trigger **New or Updated Quote** Triggers when a quote is created or an existing quote changes in WorkflowMax. - Trigger **New PO Bill Created** Triggers when a new bill is created against a purchase order in WorkflowMax. - Trigger **New Purchase Order Created** Triggers when a new purchase order is created in WorkflowMax. - Trigger **New Quote Accepted** Triggers when a quote in WorkflowMax is accepted. - Trigger **New Quote Issued** Triggers when a quote in WorkflowMax is in the Issued state. - Trigger **New Supplier Created** Triggers when a new supplier is created in WorkflowMax. - Trigger **New Task Created** Triggers when a new task type is created in WorkflowMax settings. - Trigger **New Timesheet Created** Triggers when a new timesheet entry is created in WorkflowMax. - Action **Create Client** Creates a new client in WorkflowMax. - Action **Create Cost Admin** Creates a cost item in the WorkflowMax cost settings list. - Action **Create Job** Creates a new job in WorkflowMax for a client. - Action **Create Job Cost** Adds a cost line to an existing WorkflowMax job. - Action **Create Job Task** Adds a task from your WorkflowMax task list to a job. - Action **Create Lead** Creates a new lead in WorkflowMax. - Action **Create Purchase Order** Creates a draft purchase order with one line for a job and supplier. - Action **Create Task Admin** Creates a task in your WorkflowMax task list, which can then be added to jobs. - Action **Create Timesheet** Logs time against a job task for a staff member. - Action **Find Account** Finds WorkflowMax accounts (organisations) your connection can access whose name contains the text you enter. - Action **Find Business Structure** Finds client business structures (such as Company or Sole Trader) whose name contains the text you give. - Action **Find Client** Finds clients whose name contains the text you give. - Action **Find Client Type** Finds client types in WorkflowMax whose name contains the text you supply. - Action **Find Job** Finds jobs whose name or job number contains the text you supply. - Action **Find Job Cost** Finds costs on a WorkflowMax job whose description or code contains the text you supply. - Action **Find Job Status** Finds job statuses in your WorkflowMax account whose name contains the text you give. - Action **Find Job Task** Finds the tasks on a job whose name or description contains the text you supply. - Action **Find Staff** Finds staff members in WorkflowMax whose name or email contains the text you supply. - Action **Find Tax** Finds tax rates in WorkflowMax whose name contains the text you supply. Returns the matching taxes and whether any were found. ## Each app on its own - [ **Ticket Tailor** Ticket Tailor is a ticketing platform, offering powerful features, 24/7 support, and industry-leading low...](https://apiant.ai/connections/ticket-tailor) - [ **WorkflowMax** WorkflowMax is a powerful cloud-based project management software designed to help businesses streamline...](https://apiant.ai/connections/workflowmax) Reviews ## What our customers say ## More from Ticket Tailor - [ **Ticket Tailor to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/ticket-tailor-to-salesforce) - [ **Ticket Tailor to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/ticket-tailor-to-quickbooks-online) - [ **Ticket Tailor to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/ticket-tailor-to-trello) - [ **Ticket Tailor to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/ticket-tailor-to-zoom) - [ **Ticket Tailor to Discord** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/ticket-tailor-to-discord) - [ **Ticket Tailor to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/ticket-tailor-to-twilio) ## More into WorkflowMax - [ **HubSpot to WorkflowMax** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-workflowmax) - [ **Salesforce to WorkflowMax** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-workflowmax) - [ **Slack to WorkflowMax** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-workflowmax) - [ **Google Sheets to WorkflowMax** Google Sheets](https://apiant.ai/connect/google-sheets-to-workflowmax) - [ **Gmail to WorkflowMax** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-workflowmax) - [ **Google Calendar to WorkflowMax** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-workflowmax) Questions ## Ticket Tailor and WorkflowMax, answered ### ### What can start an automation from Ticket Tailor? Any of Ticket Tailor's 11 triggers in the catalog, including Event Created, Event Updated, Issued Membership Created and Issued Membership Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in WorkflowMax when something happens in Ticket Tailor? Any of WorkflowMax's 19 actions, including Create Client, Create Cost Admin, Create Job and Create Job Cost. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from WorkflowMax to Ticket Tailor? Yes. When something happens in WorkflowMax, your agent can act in Ticket Tailor too. This page covers both directions: WorkflowMax's triggers and Ticket Tailor's actions are listed here as well. ### ### Do I have to build a connector for Ticket Tailor or WorkflowMax? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ticket Tailor and WorkflowMax without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.