Integration

Connect Ticket Tailor to Agile CRM

When something happens in Ticket Tailor, your agent does the next thing in Agile CRM. Describe it in plain language and the automation is built, tested on every branch and kept running.

Ticket Tailor10 triggersTicket Tailor67 actionsAgile CRM10 triggersAgile CRM63 actions

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Everything your agent can do with Ticket Tailor and Agile CRM

Triggers and actions 20 triggers · 130 actions

Trigger
Event Created
Triggers when a new event is created.
Trigger
Event Deleted
Triggers when an existing event is deleted.
Trigger
Event Updated
Triggers when an existing event is updated.
Trigger
Issued Membership Created
Triggers when a new issued membership is created.
Trigger
Issued Membership Updated
Triggers when an issued membership is created or updated.
Trigger
Issued Ticket Created
Triggers when a new issued ticket is created.
Trigger
Issued Ticket Updated
Triggers when an existing issued ticket is updated.
Trigger
Order Created
Triggers when new order is created (currency values are always in cents, or equivalent, with no decimals).
Trigger
Order Updated
Triggers when existing order is updated (currency values are always in cents, or equivalent, with no decimals).
Trigger
Waitlist Signup Created (instant)
Instant trigger: fires when a Ticket Tailor waitlist signup is created (waitlist_signup.created). Self-registering webhook.
Action
Box Office Overview
Show box office statistics information.
Action
Create Bundle
Create a bundle for the given event series ID.
Action
Create Check-In (Out)
Create check-in or check-out.
Action
Create Discount
Creates a discount code that can be used on checkout.
Action
Create Event Occurrence
Create event for event series.
Action
Create Event Series
Creates a new event series.
Action
Create Hold
Creates a new hold in the system.
Action
Create Issued Membership
Creates a new issued membership.
Action
Create Issued Membership Redemption
Creates a redemption for an issued membership at a specific event. This records that the issued membership was used for entry to the event.
Action
Create Issued Ticket (Fees Apply)
Creates a new issued ticket for an event occurrence from the available inventory. This action incurs a fee per issued ticket, even if the ticket is free. Send the event_id and ticket_type_id to create the issued ticket from an event occurrence's ticket type allocation. Alternatively, send the hold_id to create the issued ticket from a pre-existing hold. The issued ticket is not associated to an order. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart).
Action
Create Membership Type
Creates a new membership type.
Action
Create Override
Create an override for the given event series id.
Action
Create Product
Create a new product.
Action
Create Ticket Group
Create a ticket group for the given event series id.
Action
Create Ticket Type
Create a ticket type for the given event series id.
Action
Create Voucher
Creates a new voucher and the associated voucher codes, if given.
Action
Delete Bundle
Delete a bundle. This action is irreversible. The bundle will be permanently removed.
Action
Delete Discount
Delete a discount. This action is irreversible. The discount will be permanently removed.
Action
Delete Event Occurrence
Delete event occurrence.
Action
Delete Event Series
Deletes event series.
Action
Delete Hold
Delete a hold. This action is irreversible. The hold will be permanently removed.
Action
Delete Membership Type
Delete membership type.
Action
Delete Product
Delete a product. This action is irreversible. The product will be permanently removed.
Action
Delete Ticket Group
Delete a ticket group. This action is irreversible. The ticket group will be permanently removed and any ticket types or bundles in the group will be removed from the group.
Action
Delete Ticket Type
Delete a ticket type. This action is irreversible. The ticket type will be permanently removed.
Action
Delete Voucher
Delete voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed.
Action
Get Discount
Returns a single discount; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event
Returns a single event; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event Occurrence
Returns a single event occurrence; all currency values are in cents (or equivalent), with no decimals.
Action
Get Event Series
Returns a single event series; all currency values are in cents (or equivalent), with no decimals.
Action
Get Hold
Returns a single hold.
Action
Get Issued Membership
Returns a single issued membership.
Action
Get Issued Ticket
Returns a single issued ticket.
Action
Get List of Check-Ins
Returns a list of check-ins.
Action
Get List of Discounts
Returns a list of discounts.
Action
Get List of Event Occurrences
Returns a list of event occurrences.
Action
Get List of Events
Returns a list of events.
Action
Get List of Event Series
Returns a list of event series.
Action
Get List of Event Series Overrides
Returns a list of event series overrides.
Action
Get List of Holds
Returns a list of holds.
Action
Get List of Issued Memberships
Returns a list of issued memberships.
Action
Get List of Issued Tickets
Returns a list of issued tickets.
Action
Get List of Membership Types
Returns a list of membership types.
Action
Get List of Orders
Returns a list of orders belonging to box office.
Action
Get List of Products
Returns a list of products.
Action
Get List of Stores
Returns a list of stores.
Action
Get List of Vouchers
Returns a list of vouchers.
Action
Get List of Waitlist Signups
Returns a list of waitlist signups.
Action
Get Membership Type
Returns a single membership type.
Action
Get Product
Returns a single product; all currency values are in cents (or equivalent), with no decimals.
Action
Get Store
Returns store configuration.
Action
Get Voucher
Returns a single voucher; all currency values are in cents (or equivalent), with no decimals.
Action
Update Bundle
Update existing bundle.
Action
Update Discount
Updates an existing discount.
Action
Update Event Occurrence
Updates an existing event occurrence.
Action
Update Event Series
Updates an existing event series.
Action
Update Issued Membership
Updates an existing issued membership.
Action
Update Membership Type
Updates an existing membership type.
Action
Update Override
Update existing override.
Action
Update Product
Updates an existing product.
Action
Update Store
Updates store configuration.
Action
Update Ticket Group
Update existing ticket group.
Action
Update Ticket Type
Update existing ticket type.
Action
Update Voucher
Update an exiting voucher. If any voucher codes are given, create new voucher codes and associate them with the voucher.
Action
Void Issued Membership
Voids an existing issued membership.
Action
Void Issued Ticket
Mark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. You can also void an issued ticket to a hold, which will create a hold from the issued ticket and not put the allocation back on sale.
Action
Void Voucher Code
Mark a voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes.
Trigger
List all tasks
list all tasks, surfacing new ones over time
Trigger
List contacts
list contacts, surfacing new ones over time
Trigger
List deals
list deals/opportunities, surfacing new ones over time
Trigger
List events
list events, surfacing new ones over time
Trigger
List pending tasks
list pending tasks within N days
Trigger
List tickets
list help desk tickets by filter, surfacing new ones
Trigger
List tracks
list deal tracks/pipelines
Trigger
New contact
Triggered when a new contact is added. Polls the contacts list and emits each new contact, deduplicated by contact id.
Trigger
New matching contact or company
Triggers when a new contact or company matches your search query.
Trigger
New matching task
Triggers when a new task matches your filter.
Action
Add contact to campaign
enroll a contact into a campaign by email
Action
Add lead score by email
add lead score to a contact by email
Action
Add note by contact email
add a note to a contact by email
Action
Add tags by contact email
add tags to a contact by email
Action
Add tags to contact
add multiple tags to a contact by ID
Action
Add tag to contact
Adds a tag to the specified contact. Spaces in the tag are replaced with underscores.
Action
Add ticket note
add a note to a ticket
Action
Change contact owner
change the owner of a contact
Action
Create company
/contacts (type=company) — create a company record
Action
Create contact
create a full contact record
Action
Create deal
create a deal/opportunity
Action
Create deal by contact email
create a deal for a contact by email
Action
Create deal note
create a note on a deal
Action
Create document
create a document
Action
Create event
create an event
Action
Create new contact (just email)
Creates a new contact using just the email address, then returns the new Contact ID.
Action
Create note
create a note
Action
Create task
create a task
Action
Create task by email
create a task for a contact by email
Action
Create ticket
create a help desk ticket
Action
Delete company
Delete a company.
Action
Delete contact
delete a contact
Action
Delete contact note
delete a contact note
Action
Delete deal
delete a deal
Action
Delete event
delete an event
Action
Delete tags by contact email
remove tags from a contact by email
Action
Delete task
delete a task
Action
Delete ticket
delete a help desk ticket
Action
Find contact
Returns the Contact ID (and contact record) for the given email address.
Action
Get company by ID
Retrieve a company by ID.
Action
Get contact by ID
retrieve a contact by ID
Action
Get contact by phone
look up a contact by phone
Action
Get contact deals
list deals for a contact
Action
Get contact documents
list documents for a contact
Action
Get contact events
list events for a contact
Action
Get contact notes
list notes for a contact
Action
Get contact tasks
list tasks for a contact
Action
Get deal by ID
retrieve a deal by ID
Action
Get deal notes
list notes for a deal
Action
Get deals by pipeline
list deals grouped by pipeline
Action
Get deals from track
list deals filtered by track
Action
Get Deals Grouped by Milestone
Returns every deal in the account, grouped into one list per milestone (New, Won, Lost and any custom milestones). Takes no search criteria — pick the milestone you want out of the returned groups.
Action
Get my deals
list deals owned by the current user
Action
Get task by ID
retrieve a task by ID
Action
Get ticket filters
list available ticket filters
Action
Get ticket messages
list notes/messages for a ticket
Action
List companies
list companies
Action
Remove contact from deal
remove a contact from a deal
Action
Remove tag from contact
Removes a tag from the specified contact. Spaces in the tag are replaced with underscores.
Action
Remove tags from contact
remove multiple tags from a contact by ID
Action
Search contact by email
look up a contact by email
Action
Search contact by email (POST)
look up a contact by email (POST variant)
Action
Search contacts by dynamic filter
search contacts by dynamic filter
Action
Update company
/contacts/edit-properties (company) — update company properties
Action
Update contact
Updates the specified contact's first name, last name, and email properties.
Action
Update contact lead score
update a contact's lead score
Action
Update contact property
update contact properties
Action
Update contact star rating
update a contact's star rating
Action
Update deal
partially update a deal
Action
Update deal note
Update a note on a deal. Fetches the deal, finds the note, overlays ONLY the fields you supply (blank fields keep their current value), then saves. Non-destructive.
Action
Update event
Update an event. Fetches the existing event, overlays ONLY the fields you supply (blank fields are left untouched), and carries the attached contacts through, then saves. Non-destructive.
Action
Update task
partially update a task
Action
Update track
Update a track (milestone pipeline). Fetches the track, overlays ONLY the fields you supply (blank fields keep their current value, so the milestone list is never erased), then saves. Non-destructive.

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