# Connect TestMonitor to Tiledesk When **New Issue** fires in [TestMonitor](https://apiant.ai/connections/testmonitor), your agent runs **Add lead** in [Tiledesk](https://apiant.ai/connections/tiledesk). Describe the whole flow and it is built, tested on every scenario and kept running. TestMonitor **4** triggers TestMonitor **17** actions Tiledesk **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want TestMonitor and Tiledesk to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What TestMonitor can start in Tiledesk - When **New Issue** in TestMonitor then **Add lead** in Tiledesk - When **New test case** in TestMonitor then **Add message** in Tiledesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with TestMonitor and Tiledesk ## Triggers and actions 4 triggers · 33 actions - Trigger **New Issue** Triggers when a new issue is added in the selected project. - Trigger **New test case** - Trigger **New Test Result** Triggers when a new test result is created in the selected project. - Trigger **New test run** - Action **Add issue comment** /issue/{issueId}/comments - Action **Add project** /projects - Action **Add requirement** /requirements - Action **Add test case** /test-cases - create a test case. - Action **Add test result** /test-results - create a test result. - Action **Create Issue** Creates a new issue. - Action **Find an Issue** Find an existing issue. - Action **Find a Project** Find an existing project. - Action **Find a Test Result** Finds an existing test result. - Action **Find requirements** - Action **Find test cases** - Action **Find test runs** - Action **List Issue Comments** Returns all comments posted on a TestMonitor issue. - Action **Update Issue** Updates an issue. - Action **Update test case** /test-cases/{testCaseId} - Action **Update test result** /test-results/{testResultId} - Action **Update test run** /test-runs/{testRunId} - Action **Add lead** Creates a new lead (contact) in a Tiledesk project. - Action **Add message** Send a message into a request/conversation, creating the conversation if needed. - Action **Add request** Creates a new request (conversation or ticket) in a Tiledesk project. Tiledesk intends this mainly for bulk-importing conversations; add messages to it afterwards. - Action **Add tag** Create a new tag. - Action **Delete lead** Delete a lead by id. - Action **Delete tag** Delete a tag by id. - Action **Get lead** Fetches a single Tiledesk lead (contact) by its id. - Action **Get request** Fetch a request/conversation by request_id. - Action **List leads** List all leads for a project, with sort/page query params. - Action **List messages** Get all messages of a request by request_id. - Action **List projects** Lists the Tiledesk projects the connected user belongs to. - Action **List requests** Lists the requests (conversations and tickets) in a Tiledesk project, with optional filters. - Action **List tags** List all tags for a project. - Action **Update lead** Update an existing lead's fields/attributes. - Action **Update request** Update a request/conversation (e.g. status, department). - Action **Update tag** Updates an existing tag's name, color or custom attributes in a Tiledesk project. ## Each app on its own - [ **TestMonitor** TestMonitor is a test management platform that simplifies every stage of your quality assurance process...](https://apiant.ai/connections/testmonitor) - [ **Tiledesk** No-code platform for building AI chatbots and customer support automation across web, WhatsApp, and other...](https://apiant.ai/connections/tiledesk) Reviews ## What our customers say ## More from TestMonitor - [ **TestMonitor to DeskTime** DeskTime is automated time tracking software.](https://apiant.ai/connect/testmonitor-to-desktime) - [ **TestMonitor to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/testmonitor-to-trello) - [ **TestMonitor to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/testmonitor-to-zoom) - [ **TestMonitor to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/testmonitor-to-twilio) - [ **TestMonitor to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/testmonitor-to-typeform) - [ **TestMonitor to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/testmonitor-to-webflow) ## More into Tiledesk - [ **HubSpot to Tiledesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tiledesk) - [ **Salesforce to Tiledesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tiledesk) - [ **Slack to Tiledesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tiledesk) - [ **Google Sheets to Tiledesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-tiledesk) - [ **Gmail to Tiledesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tiledesk) - [ **Google Calendar to Tiledesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tiledesk) Questions ## TestMonitor and Tiledesk, answered ### ### What can start an automation from TestMonitor? Any of TestMonitor's 4 triggers in the catalog, including New Issue, New test case, New Test Result and New test run. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tiledesk when something happens in TestMonitor? Any of Tiledesk's 16 actions, including Update lead, Update request, Update tag and Add lead. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tiledesk to TestMonitor? Tiledesk has no triggers in the catalog today, so automations start in TestMonitor. If you need the other direction, ask: your agent reads Tiledesk's API documentation and adds it. ### ### Do I have to build a connector for TestMonitor or Tiledesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.