---
title: "Connect Tella to Dixa - APIANT.ai"
description: "When \"New Video Created\" fires in Tella, your agent runs \"Set Custom Contact Attributes\" in Dixa."
canonical: "https://apiant.ai/connect/tella-to-dixa"
---

# Connect Tella to Dixa

When **New Video Created** fires in [Tella](https://apiant.ai/connections/tella), your agent runs **Set Custom Contact Attributes** in [Dixa](https://apiant.ai/connections/dixa). Describe the whole flow and it is built, tested on every scenario and kept running.

Tella **1** trigger Tella **13** actions Dixa **23** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Tella and Dixa to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Tella can start in Dixa

- When **New Video Created** in Tella then **Set Custom Contact Attributes** in Dixa
- When **New Video Created** in Tella then **Add Internal Note** in Dixa

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Tella and Dixa

## Triggers and actions 1 trigger · 36 actions

- Trigger

**New Video Created**

Fires instantly when a new video is created in your Tella workspace.

- Action

**Add Tag to Video**

Adds an existing tag to a Tella video. Requires edit access to the video; adding a private tag only affects the connected user's library.

- Action

**Add Video**

Creates a new Tella video from an uploaded video source; the source becomes the video's first clip.

- Action

**Add Video to Playlist**

Adds an existing video to a Tella playlist.

- Action

**Create Playlist**

Creates a new playlist in your workspace.

- Action

**Delete Playlist**

Permanently deletes a Tella playlist. Videos in the playlist are not deleted.

- Action

**Delete Video**

Permanently deletes a Tella video.

- Action

**Find Playlist**

Finds playlists whose name matches the name you give (case-insensitive) and returns the matches, with the first match broken out.

- Action

**Find Video**

Returns the videos whose title contains the specified name.

- Action

**Get Playlist**

Returns the details of a Tella playlist, including its name, description, access settings, number of videos and view link.

- Action

**Get Video**

Retrieves a Tella video's details, including chapters, transcript, thumbnails, exports, settings and links.

- Action

**Remove Video from Playlist**

Removes a video from a playlist by playlist ID and video ID.

- Action

**Update Playlist**

Updates an existing Playlist by ID, e.g. name/description.

- Action

**Update Video**

Update a Tella video's title, description, sharing and access settings, viewer options, subtitle styling, audio and canvas settings. Only the fields you fill in are changed.

- Action

**Add Internal Note**

Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

- Action

**Change Conversation Status**

Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

- Action

**Create Callback Request**

Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

- Action

**Create Conversation**

Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

- Action

**Create User**

Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

- Action

**Get Anonymization Status**

Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

- Action

**Get Conversation by Id**

Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

- Action

**Get Conversation Rating**

Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

- Action

**Get Conversation Tags**

Returns the tags applied to a conversation, including each tag's name, color and state.

- Action

**Get Messages in Conversation**

Returns all messages in a Dixa conversation, sorted from oldest to newest.

- Action

**Get Queue by Id**

Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

- Action

**Get User by Id**

Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

- Action

**Remove Tag From Conversation**

Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

- Action

**Search Conversation**

Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

- Action

**Search Conversations by User**

Returns the conversations requested by a specific end user.

- Action

**Search Enduser by External ID**

Returns the end users whose external ID matches the value you provide.

- Action

**Search User by Email Address**

Returns the Dixa end users whose email address matches the one you provide.

- Action

**Search User by Phone Number**

Returns the Dixa end users whose phone number matches the one you specify.

- Action

**Set Custom Contact Attributes**

Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

- Action

**Set Custom Conversation Attributes**

Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

- Action

**Tag Conversation**

Adds an existing active tag to a conversation.

- Action

**Transfer Conversation to Queue**

Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

- Action

**Update End User**

Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

## Each app on its own

- [ **Tella** Tella is a screen recorder that allows you to record, edit and share videos.](https://apiant.ai/connections/tella)
- [ **Dixa** Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one...](https://apiant.ai/connections/dixa)

Reviews

## What our customers say

## More from Tella

- [ **Tella to Vercel** Vercel is a platform for building, deploying, and scaling fast, modern web applications effortlessly.](https://apiant.ai/connect/tella-to-vercel)
- [ **Tella to Zenserp** SERP API for scraping real-time Google, Bing, and Yandex search, image, maps, news, and shopping results.](https://apiant.ai/connect/tella-to-zenserp)
- [ **Tella to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/tella-to-trello)
- [ **Tella to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/tella-to-zoom)
- [ **Tella to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/tella-to-twilio)
- [ **Tella to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/tella-to-typeform)

## More into Dixa

- [ **HubSpot to Dixa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-dixa)
- [ **Salesforce to Dixa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-dixa)
- [ **Slack to Dixa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-dixa)
- [ **Google Sheets to Dixa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-dixa)
- [ **Gmail to Dixa** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-dixa)
- [ **Google Calendar to Dixa** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-dixa)

Questions

## Tella and Dixa, answered

###

### What can start an automation from Tella?

Any of Tella's 1 trigger in the catalog, including New Video Created. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Dixa when something happens in Tella?

Any of Dixa's 23 actions, including Create Callback Request, Create Conversation, Create User and Update End User. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Dixa to Tella?

Dixa has no triggers in the catalog today, so automations start in Tella. If you need the other direction, ask: your agent reads Dixa's API documentation and adds it.

###

### Do I have to build a connector for Tella or Dixa?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Tella and Dixa without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
