Connect Telegram to Freshworks CRM

Both apps 38Telegram 15Freshworks CRM 23

• Trigger
  New Update

  Triggers when Telegram delivers an update to your bot. Choose which kind of update to watch — a new message, a button press, a membership change, and so on. Telegram allows one webhook per bot, so use a single New Update trigger per bot token.

• Action
  Ban Chat Member

  Ban a user from a group, supergroup or channel. POST https://api.telegram.org/bot{token}/banChatMember (chat_id, user_id).

• Action
  Delete Message

  Delete a message from a chat. POST https://api.telegram.org/bot{token}/deleteMessage (chat_id, message_id).

• Action
  Forward Message

  Forward an existing message from one chat to another. POST https://api.telegram.org/bot{token}/forwardMessage (chat_id, from_chat_id, message_id).

• Action
  Get Chat

  Get up-to-date information about a chat (user, group, or channel). GET/POST https://api.telegram.org/bot{token}/getChat (chat_id).

• Action
  Get Chat Member

  Look up one person's membership in a chat — whether they are a member, an administrator, restricted, or have left or been banned.

• Action
  React to Message

  Sets an emoji reaction on an existing message.

• Action
  Send Chat Action

  Send a chat action (e.g. typing, upload_photo) to indicate the bot is doing something. POST https://api.telegram.org/bot{token}/sendChatAction (chat_id, action).

• Action
  Send Document

  Send a general file/document to a chat. POST https://api.telegram.org/bot{token}/sendDocument (chat_id, document, caption).

• Action
  Send Location

  Send a point on the map to a chat. POST https://api.telegram.org/bot{token}/sendLocation (chat_id, latitude, longitude).

• Action
  Send Message

  Sends a message from your bot.

• Action
  Send Photo

  Sends a photo from your bot.

• Action
  Send Poll

  Sends a poll from your bot.

• Action
  Send Video

  Send a video to a chat. POST https://api.telegram.org/bot{token}/sendVideo (chat_id, video, caption).

• Action
  Update Message

  Edit the text of a previously sent message. POST https://api.telegram.org/bot{token}/editMessageText (chat_id, message_id, text).

• Trigger
  New Account

  Polling trigger: fires when a new sales account is created. Sorted by created_at descending.

• Trigger
  New Contact

  Polling trigger: fires when a new contact is created. Sorted by created_at descending.

• Trigger
  New Deal

  Polling trigger: fires when a new deal is created. Sorted by created_at descending.

• Trigger
  New or Updated Account

  Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.

• Trigger
  New or Updated Contact

  Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.

• Trigger
  New or Updated Deal

  Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.

• Action
  Add Note to Contact

  Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.

• Action
  Create Account

  Creates a new sales account in Freshworks CRM.

• Action
  Create Appointment

  Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.

• Action
  Create Contact

  Creates a new contact in Freshworks CRM.

• Action
  Create Deal

  Creates a new deal in Freshworks CRM.

• Action
  Create Task

  Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.

• Action
  Find Account by Name

  Looks up a sales account by name using the lookup endpoint.

• Action
  Find Contact by Email

  Looks up a contact by email address using the lookup endpoint.

• Action
  Find deal by custom field

  Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.

• Action
  Find deal by name

  Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.

• Action
  Find deal stage by name

  Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.

• Action
  Find pipeline by name

  Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.

• Action
  Get Account

  Retrieves a sales account by ID in Freshworks CRM.

• Action
  Get Contact

  Retrieves a contact by ID in Freshworks CRM.

• Action
  Get Deal

  Retrieves a deal by ID in Freshworks CRM.

• Action
  Update Contact

  Updates an existing contact by ID in Freshworks CRM.

• Action
  Update Deal

  Updates an existing deal by ID in Freshworks CRM.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.