Integration
Connect SysAid and Zuddl
When New Service Record fires in SysAid, your agent runs Create Event in Zuddl, or New Registration in Zuddl to Add Service Record Note in SysAid. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Zuddl to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid and Zuddl can do together
From SysAid to Zuddl
When New Service Record in SysAid
then Create Event in Zuddl
From Zuddl to SysAid
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Zuddl
Triggers and actions 3 triggers · 48 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- New Registration
Triggers when a new attendee registers for a Zuddl event or webinar.
- Add Attendee
Registers a new attendee for a Zuddl event.
- Approve Attendee Registration
Approves a pending attendee registration request.
- Create Event
Creates a new Zuddl event, webinar or field event.
- Create Location
Creates a location in a Zuddl event.
- Create Session
Creates a session in a Zuddl event.
- Create Speaker
Adds a new speaker to a Zuddl event.
- Create Sponsor
Adds a sponsor to a Zuddl event.
- Delete Location
Deletes a location from a Zuddl event.
- Get Attendee
Returns one attendee registration of a Zuddl event.
- Get Event
Returns the details of one Zuddl event.
- Get Location
Returns one location of a Zuddl event.
- Get Session
Returns one session of a Zuddl event.
- Get Speaker
Returns one speaker of a Zuddl event.
- Get Sponsor
Returns one sponsor of a Zuddl event.
- List Attendees
Returns the attendees registered for a Zuddl event.
- List Event Languages
Returns the languages a Zuddl event can be published in.
- List Events
Returns the events, webinars and field events in your Zuddl organization.
- List Event Tags
Returns the event tags defined in your Zuddl organization.
- List Locations
Returns the locations of a Zuddl event.
- List Sessions
Returns the sessions of a Zuddl event.
- List Speakers
Returns the speakers of a Zuddl event.
- List Sponsors
Returns the sponsors of a Zuddl event.
- List Teams
Returns the teams in your Zuddl organization you can create events in.
- Record Event Check-In
Checks an attendee into an event by their QR code.
- Record Event Check-Out
Checks an attendee out of an event by their QR code.
- Record Session Check-In
Checks an attendee into a session by their QR code.
- Record Session Check-Out
Checks an attendee out of a session by their QR code.
- Reject Attendee Registration
Rejects a pending attendee registration request.
- Update Location
Updates an existing location in a Zuddl event.
- Update Session
Updates an existing session in a Zuddl event.
- Update Speaker
Updates an existing speaker in a Zuddl event.
- Update Sponsor
Updates the supplied fields of a sponsor in a Zuddl event.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SysAid and Zuddl, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zuddl when something happens in SysAid?
Any of Zuddl's 32 actions, including Create Event, Create Location, Create Session and Create Speaker. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zuddl to SysAid?
Yes. When something happens in Zuddl, your agent can act in SysAid too. This page covers both directions: Zuddl's triggers and SysAid's actions are listed here as well.
Do I have to build a connector for SysAid or Zuddl?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Zuddl without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.