Integration
Connect SysAid to Worksuite
When New Service Record fires in SysAid, your agent runs Create Task in Worksuite. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Worksuite to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Worksuite
When New Service Record in SysAid
then Create Task in Worksuite
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Worksuite
Triggers and actions 2 triggers · 31 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- Change Payment Status
Changes the status of an existing Worksuite payment, for example marking it approved or paid, and returns the updated payment.
- Create Job Opening
Creates a job opening in Worksuite and returns the new job opening, including its id, status and custom field values.
- Create Partner
Creates a partner in your Worksuite talent pool, optionally inviting them by email to onboard, and returns the new partner record.
- Create Payment
Creates a new payment to a Worksuite partner, made up of one or more line items, and returns the created payment.
- Create Project
Creates a new project in Worksuite and returns the created project.
- Create Task
Creates a task in a Worksuite project and optionally assigns it to a partner. Returns the created task.
- Find Job Opening
Returns the job openings that match the external ID, status, creator or archived state you specify.
- Find Partner
Returns the partners in your Worksuite account that match the criteria you supply, such as email, name, external ID or status details.
- Find Payment
Returns the payments that match the external ID, partner, status or status date range you specify.
- Find Project
Returns the projects that match your own external ID or a custom field value.
- Find Task
Returns the tasks that match an external ID, a partner or a custom field value.
- Update Job Opening
Updates an existing job opening by its ID and returns the updated job opening. Only the fields you fill in are changed.
- Update Partner
Updates an existing partner in your Worksuite talent pool and returns the updated partner record. Only the fields you fill in are changed.
- Update Payment
Updates an existing Worksuite payment, such as its description, dates, amounts or line items, and returns the updated payment.
- Update Task
Updates an existing task in a Worksuite project and returns the updated task. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SysAid and Worksuite, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Worksuite when something happens in SysAid?
Any of Worksuite's 15 actions, including Create Job Opening, Create Partner, Create Payment and Create Project. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Worksuite to SysAid?
Worksuite has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Worksuite's API documentation and adds it.
Do I have to build a connector for SysAid or Worksuite?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Worksuite without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.