Integration
Connect SysAid and Visible
When New Service Record fires in SysAid, your agent runs Create or Update Contact in Visible, or New Metric in Visible to Add Service Record Note in SysAid. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Visible to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid and Visible can do together
From SysAid to Visible
When New Service Record in SysAid
then Create or Update Contact in Visible
From Visible to SysAid
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Visible
Triggers and actions 6 triggers · 47 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- New Metric
Triggers when a new metric is added in Visible.
- New Portfolio Company
Triggers when a new portfolio company is added in Visible.
- New Portfolio File
Triggers when a new portfolio file is added in Visible.
- New Portfolio Note
Triggers when a new portfolio note is added in Visible.
- Create File Tag
Creates a file tag.
- Create Metric
Creates a metric in a Visible company.
- Create Note
Creates a note attached to one or more contacts.
- Create or Update Contact
Creates a contact, or updates the contact with the same email.
- Create Portfolio Company
Creates a portfolio company profile.
- Create Portfolio File
Finalizes an uploaded file as a portfolio file.
- Create Portfolio File Upload Request
Starts a file upload for a portfolio company and returns the upload URL and form fields.
- Create Portfolio Folder
Creates a portfolio folder.
- Create Portfolio Note
Creates a note on a portfolio company.
- Delete File Tag
Deletes a file tag.
- Delete Portfolio File
Deletes a portfolio file.
- Delete Portfolio Folder
Deletes a portfolio folder.
- Get Portfolio File
Returns one portfolio file.
- Get Portfolio File Download URL
Returns a temporary download URL for a portfolio file.
- List Contact Lists
Returns a company's contact lists.
- List Data Points
Returns the data points of a metric.
- List File Tags
Returns a company's file tags.
- List Metrics
Returns the metrics of a Visible company.
- List Note Tags
Returns a company's note tags.
- List Portfolio Companies
Returns the portfolio companies of an investor company.
- List Portfolio Files
Returns a portfolio company's files.
- List Portfolio Folders
Returns a portfolio company's folders.
- List Portfolio Notes
Returns the notes of a portfolio company.
- List Portfolio Properties
Returns the custom portfolio properties of a company.
- List Portfolio Property Options
Returns the options of a select property.
- List Portfolio Property Values
Returns a portfolio company's property values.
- Set Value for Metric
Sets or replaces a metric's value for a date.
- Update File Tag
Renames a file tag.
- Update Portfolio Company
Updates a portfolio company profile.
- Update Portfolio File
Renames, moves or retags a portfolio file.
- Update Portfolio Folder
Renames a portfolio folder.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SysAid
SysAid to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SysAid to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SysAid to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SysAid to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
SysAid to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
SysAid to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
More into Visible
HubSpot to VisibleHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to VisibleSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to VisibleSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to VisibleGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to VisibleGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to VisibleGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
SysAid and Visible, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Visible when something happens in SysAid?
Any of Visible's 31 actions, including Create File Tag, Create Metric, Create Note and Create or Update Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Visible to SysAid?
Yes. When something happens in Visible, your agent can act in SysAid too. This page covers both directions: Visible's triggers and SysAid's actions are listed here as well.
Do I have to build a connector for SysAid or Visible?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Visible without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.