Connect SysAid and VBOUT

Both apps 40SysAid 18VBOUT 22

• Trigger
  New Service Record

  Triggers when a new service record (incident or request) is created in SysAid.

• Trigger
  Service Record Updated

  Triggers when a service record (incident or request) is updated in SysAid.

• Action
  Add Service Record Note

  Adds a note to a SysAid service record.

• Action
  Create Company

  Creates a new company in SysAid.

• Action
  Create End User

  Creates a new end user in SysAid.

• Action
  Create Service Record

  Creates a new service record (incident or request) in SysAid and returns it.

• Action
  Delete Service Record

  Permanently deletes a SysAid service record.

• Action
  Get Agent

  Returns one SysAid agent by ID.

• Action
  Get Company

  Returns one SysAid company by ID.

• Action
  Get End User

  Returns one SysAid end user by ID.

• Action
  Get Service Record

  Returns one SysAid service record by its ID.

• Action
  List Agents

  Returns a page of SysAid agents.

• Action
  List Companies

  Returns a page of companies in SysAid.

• Action
  List End Users

  Returns a page of SysAid end users.

• Action
  List Groups

  Returns a page of SysAid groups.

• Action
  Resolve Service Record

  Resolves a SysAid service record with a solution.

• Action
  Search Service Records

  Finds SysAid service records matching a text search, newest first.

• Action
  Update Service Record

  Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.

• Trigger
  New Contact

  Triggers when a new contact is added to a VBOUT email list.

• Trigger
  New Contact Property Change

  Triggers when any property of a contact in a VBOUT email list changes, or a contact is added.

• Action
  Add contact

  Creates a contact in a VBOUT email list, with optional IP address and list custom field values.

• Action
  Add Contact to List

  Adds a contact to one of your VBOUT email lists.

• Action
  Add Custom Event to a Contact

  Records a custom activity on a VBOUT contact's timeline.

• Action
  Add Tag to Contact

  Adds a tag to a VBOUT contact, found by email address.

• Action
  Create Email List

  Creates a new email list in VBOUT.

• Action
  Create Email Marketing Campaign

  Creates an email campaign in VBOUT addressed to one of your lists.

• Action
  Create Social Media Message

  Posts a message to one of your connected social media channels through VBOUT.

• Action
  Delete social media post

  Deletes a scheduled or published social media post from VBOUT.

• Action
  Get contact

  Returns a VBOUT contact by its ID.

• Action
  Get email campaign

  Returns an email campaign's details, including subject, sender and content, by its ID.

• Action
  Get email list

  Returns the settings of one VBOUT email list, including its name, sender details, confirmation messages and the list's custom fields.

• Action
  List contacts

  Returns the contacts in a VBOUT email list.

• Action
  List email campaigns

  Returns the email campaigns in your VBOUT account, optionally filtered by status (sent, scheduled, draft, automation) or date range.

• Action
  List email lists

  Returns all email lists in the VBOUT account, with each list's name, sender settings and creation date.

• Action
  Move contact

  Moves a VBOUT contact from one email list to another.

• Action
  Remove Tag From Contact

  Removes a tag from a VBOUT contact, found by email address.

• Action
  Unsubscribe Contact

  Unsubscribes a VBOUT contact by setting its status to inactive.

• Action
  Update Contact

  Updates an existing VBOUT contact's email, status or IP address.

• Action
  Update email campaign

  Updates an existing VBOUT email marketing campaign's name, subject, content, sender and recipients.

• Action
  Update email list

  Updates an existing VBOUT email list's name, sender details, notification settings and subscription messages.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.