Integration
Connect SysAid to Userlist
When New Service Record fires in SysAid, your agent runs Send Transactional Message in Userlist. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Userlist to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Userlist
When New Service Record in SysAid
then Send Transactional Message in Userlist
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Userlist
Triggers and actions 2 triggers · 24 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- Create an Event
Records a custom event for a user or company in Userlist, which can start campaigns and workflows.
- Create or Update Company
Creates a company in Userlist, or updates the existing company with the same identifier.
- Create or Update Relationship
Links a user to a company in Userlist, or updates the properties of their existing link.
- Create or Update User
Creates a user in Userlist, or updates the existing user with the same identifier or email.
- Delete a Company
Deletes a company from Userlist by identifier. Nothing happens if the company does not exist.
- Delete a Relationship
Removes the link between a user and a company in Userlist. Nothing happens if they are not linked.
- Delete a User
Deletes a user from Userlist by identifier or email. Nothing happens if the user does not exist.
- Send Transactional Message
Sends a transactional email or in-app message through Userlist, from a template or with your own subject and body.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SysAid
SysAid to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SysAid to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SysAid to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SysAid to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
SysAid to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
SysAid to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
More into Userlist
HubSpot to UserlistHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to UserlistSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to UserlistSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to UserlistGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to UserlistGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to UserlistGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
SysAid and Userlist, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Userlist when something happens in SysAid?
Any of Userlist's 8 actions, including Create an Event, Create or Update Company, Create or Update Relationship and Create or Update User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Userlist to SysAid?
Userlist has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Userlist's API documentation and adds it.
Do I have to build a connector for SysAid or Userlist?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Userlist without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.