Connect SysAid and Ubidots

Both apps 36SysAid 18Ubidots 18

• Trigger
  New Service Record

  Triggers when a new service record (incident or request) is created in SysAid.

• Trigger
  Service Record Updated

  Triggers when a service record (incident or request) is updated in SysAid.

• Action
  Add Service Record Note

  Adds a note to a SysAid service record.

• Action
  Create Company

  Creates a new company in SysAid.

• Action
  Create End User

  Creates a new end user in SysAid.

• Action
  Create Service Record

  Creates a new service record (incident or request) in SysAid and returns it.

• Action
  Delete Service Record

  Permanently deletes a SysAid service record.

• Action
  Get Agent

  Returns one SysAid agent by ID.

• Action
  Get Company

  Returns one SysAid company by ID.

• Action
  Get End User

  Returns one SysAid end user by ID.

• Action
  Get Service Record

  Returns one SysAid service record by its ID.

• Action
  List Agents

  Returns a page of SysAid agents.

• Action
  List Companies

  Returns a page of companies in SysAid.

• Action
  List End Users

  Returns a page of SysAid end users.

• Action
  List Groups

  Returns a page of SysAid groups.

• Action
  Resolve Service Record

  Resolves a SysAid service record with a solution.

• Action
  Search Service Records

  Finds SysAid service records matching a text search, newest first.

• Action
  Update Service Record

  Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.

• Trigger
  Device Is Updated

  Triggers when a device is created or any of its fields (name, description, tags, properties, organization, status) changes.

• Trigger
  Event Is Triggered

  Triggers when a chosen Ubidots event fires, returning the new log entry for that event.

• Trigger
  Variable Updated

  Triggers when a variable is created or its settings (name, description, unit, tags, properties) change.

• Action
  Add device

  Creates a new device in your Ubidots account.

• Action
  Add event

  Creates a new Ubidots event (alert rule) with its triggers, actions and active schedule.

• Action
  Add variable

  Creates a new variable on a Ubidots device.

• Action
  Create Dot

  Sends a single Dot (a value with optional timestamp and context) to a variable on a device. The device and variable are created automatically if they do not exist.

• Action
  Create Multiple Dots on Same Device

  Sends values to one or more variables of a Ubidots device in a single call, creating the device and variables if they do not exist.

• Action
  Delete device

  Permanently deletes a device and its variables from your Ubidots account.

• Action
  Delete variable

  Permanently deletes a variable and its data from Ubidots.

• Action
  Get data series

  Returns time-series values for one or more variables over a time range, each with its device and variable details.

• Action
  Get device

  Returns a single Ubidots device, looked up by its ID or label.

• Action
  Get device last values

  Returns the most recent value of every variable on a Ubidots device.

• Action
  Get variable

  Returns a single Ubidots variable, including its device, unit, tags, properties and last value.

• Action
  List devices

  Returns the devices in your Ubidots account, with their labels, names, tags and activity details.

• Action
  List variables

  Returns the variables in the Ubidots account, each with its device, label, name, type, unit and last value.

• Action
  Update device

  Updates the specified fields of an existing Ubidots device, such as its name, label, description, tags, properties or organization, and returns the updated device.

• Action
  Update variable

  Updates the specified fields of an existing Ubidots variable, such as its name, label, unit, tags or description. Returns the updated variable.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.