Integration
Connect SysAid and Teamwork
When New Service Record fires in SysAid, your agent runs Add Message in Teamwork, or New Company in Teamwork to Create Company in SysAid. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Teamwork to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid and Teamwork can do together
From SysAid to Teamwork
When New Service Record in SysAid
then Add Message in Teamwork
From Teamwork to SysAid
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Teamwork
Triggers and actions 8 triggers · 38 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- New Company
Triggered when a new company is added.
- New Milestone
Triggered when a new milestone is added.
- New Person
Triggered when a new person is added.
- New Project
Triggered when a new project is added.
- New Task
Triggered when a new task is added.
- New Time Entry
Triggered when a new time entry is added.
- Add Company
Creates a new company.
- Add Message
Adds a message to the specified project.
- Add Milestone
Adds a new milestone to the specified project.
- Add Time Entry
Logs a time entry against the specified task.
- Complete Task
Marks a task as complete.
- Create Project
Adds a new project.
- Create Task
Adds a new task to the specified task list.
- Create Task List
Creates a new task list in the specified project.
- Delete Project
Deletes a project by ID.
- Delete Task
Deletes a task by ID.
- Get Project
Returns a single project by ID.
- Get Task
Returns a single task by ID.
- List Companies
Returns all companies on the site.
- List Milestones
Returns all milestones on the site.
- List People
Returns all people on the site.
- List Projects
Returns all projects on the Teamwork site.
- List Task Lists
Returns all task lists in the specified project.
- List Tasks
Returns all tasks across the site.
- List Tasks in Project
Returns all tasks in the specified project.
- List Time Entries
Returns time entries across the site.
- Update Project
Updates an existing project.
- Update Task
Updates an existing task.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SysAid
SysAid to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SysAid to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SysAid to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SysAid to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
SysAid to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
SysAid to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
More into Teamwork
Slack to TeamworkSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Gmail to TeamworkGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Mailchimp to TeamworkMailchimp marketing automation and email platform.
Stripe to TeamworkStripe is a payment processing platform for online businesses.
Shopify to TeamworkShopify is a commerce platform for online stores and retail point-of-sale.
Pipedrive to TeamworkPipedrive is a sales CRM and pipeline management tool.
Questions
SysAid and Teamwork, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Teamwork when something happens in SysAid?
Any of Teamwork's 22 actions, including Create Project, Create Task, Create Task List and Update Project. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Teamwork to SysAid?
Yes. When something happens in Teamwork, your agent can act in SysAid too. This page covers both directions: Teamwork's triggers and SysAid's actions are listed here as well.
Do I have to build a connector for SysAid or Teamwork?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Teamwork without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.