Integration
Connect SysAid and systeme.io
When New Service Record fires in SysAid, your agent runs Add tag to contact in systeme.io, or New Tag Added to Contact in systeme.io to Add Service Record Note in SysAid. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and systeme.io to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid and systeme.io can do together
From SysAid to systeme.io
When New Service Record in SysAid
then Add tag to contact in systeme.io
When Service Record Updated in SysAid
then Create or Update a Contact, Including Adding Tags in systeme.io
From systeme.io to SysAid
When New Tag Added to Contact in systeme.io
then Add Service Record Note in SysAid
When New Tag Added to Contact in systeme.io
then Create Service Record in SysAid
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and systeme.io
Triggers and actions 3 triggers ยท 26 actions
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
Trigger
New Tag Added to ContactTriggers when a tag is added to contact.
Action
Add digital productCreate a new payment Digital Product resource.
Action
Add tag to contactAssign an existing Tag to a Contact by id (distinct from create-or-update-with-tags).
Action
Create or Update a Contact, Including Adding TagsCreates a contact in systeme.io, or updates the existing contact with that email address, and applies any tags you list.
Action
Delete contactRemove a Contact resource by id.
Action
Find contacts by emailSearch Contact resources filtered by email address.
Action
Get contactRetrieve a single Contact resource by id.
Action
List contactsRetrieve the collection of Contact resources, paginated.
Action
List digital productsRetrieve the collection of payment Digital Product resources.
Action
List tagsRetrieve the collection of Tag resources.
Action
Remove TagRemoves tag from a contact
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SysAid and systeme.io, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in systeme.io when something happens in SysAid?
Any of systeme.io's 10 actions, including Create or Update a Contact, Including Adding Tags, Add digital product, Add tag to contact and Find contacts by email. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from systeme.io to SysAid?
Yes. When something happens in systeme.io, your agent can act in SysAid too. This page covers both directions: systeme.io's triggers and SysAid's actions are listed here as well.
Do I have to build a connector for SysAid or systeme.io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and systeme.io without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.