Integration
Connect SysAid to Svix
When New Service Record fires in SysAid, your agent runs Add message in Svix. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Svix to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Svix
When New Service Record in SysAid
then Add message in Svix
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Svix
Triggers and actions 2 triggers · 35 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- Add application
Creates a new Svix application, the destination your webhook messages are sent to (usually one per customer).
- Add endpoint
Creates a new webhook endpoint (a destination URL) on a Svix application.
- Add event type
Creates a new event type in Svix, or unarchives an existing one with the same name.
- Add message
Creates a new message (webhook) in a Svix application and dispatches it to all of the application's subscribed endpoints.
- Delete application
Deletes a Svix application and its endpoints.
- Delete endpoint
Deletes an endpoint from a Svix application so it no longer receives messages.
- Get application
Returns a Svix application by its id or your own UID.
- Get endpoint
Returns a webhook endpoint of a Svix application, including its URL, subscribed event types, channels and status.
- Get endpoint secret
Returns the signing secret of a webhook endpoint, used to verify that incoming webhooks were sent by Svix.
- Get message
Returns a single message (webhook) sent to an application, by its message ID or event ID, including its payload.
- List applications
Returns the applications in your Svix organization, optionally excluding those without active endpoints.
- List endpoints
Returns the endpoints (webhook destination URLs) configured on a Svix application.
- List event types
Returns the event types defined in your Svix environment.
- List message attempts
Returns the delivery attempts made for a message, with each attempt's endpoint, URL, status and response.
- List messages
Returns the messages (webhooks) sent to a Svix application, optionally filtered by channel, tag, event type or date range.
- Resend message
Resends an existing webhook message to one of the application's endpoints.
- Rotate endpoint secret
Rotates an endpoint's webhook signing secret. The previous secret stays valid for a grace period (24 hours by default).
- Update application
Updates an existing Svix application's name, UID, throttle rate or metadata. Only the values you fill in are changed.
- Update endpoint
Updates selected settings of a webhook endpoint in a Svix application, such as its URL, description, subscribed event types or channels. Fields left blank are unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SysAid and Svix, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Svix when something happens in SysAid?
Any of Svix's 19 actions, including Update application, Update endpoint, Add application and Add endpoint. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Svix to SysAid?
Svix has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Svix's API documentation and adds it.
Do I have to build a connector for SysAid or Svix?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Svix without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.