Integration
Connect SysAid to Kaltura
When New Service Record fires in SysAid, your agent runs Create User in Kaltura. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Kaltura to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Kaltura
When New Service Record in SysAid
then Create User in Kaltura
When Service Record Updated in SysAid
then Update User in Kaltura
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Kaltura
Triggers and actions 2 triggers · 36 actions
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
Action
Create CategoryCreates a Kaltura category and returns it.
Action
Create Media EntryCreates a Kaltura media entry and returns it.
Action
Create PlaylistCreates a Kaltura playlist and returns it.
Action
Create UserCreates a Kaltura user and returns it.
Action
Delete CategoryDeletes a Kaltura category by ID.
Action
Delete Media EntryDeletes a Kaltura media entry by ID.
Action
Delete PlaylistDeletes a Kaltura playlist by ID.
Action
Delete UserDeletes a Kaltura user by ID.
Action
Get CategoryReturns one Kaltura category by ID.
Action
Get Media EntryReturns one Kaltura media entry by its entry ID, including its name, description, tags and status.
Action
Get PlaylistReturns one Kaltura playlist by ID.
Action
Get UserReturns one Kaltura user by ID.
Action
List CategoriesReturns Kaltura category records, newest first, one page at a time.
Action
List Media EntriesReturns Kaltura media entry records, newest first, one page at a time.
Action
List PlaylistsReturns Kaltura playlist records, newest first, one page at a time.
Action
List UsersReturns Kaltura user records, newest first, one page at a time.
Action
Update CategoryUpdates the given fields of a Kaltura category and returns it.
Action
Update Media EntryUpdates the given fields of a Kaltura media entry and returns it.
Action
Update PlaylistUpdates the given fields of a Kaltura playlist and returns it.
Action
Update UserUpdates the given fields of a Kaltura user and returns it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
SysAid and Kaltura, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Kaltura when something happens in SysAid?
Any of Kaltura's 20 actions, including Create Category, Create Media Entry, Create Playlist and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Kaltura to SysAid?
Kaltura has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Kaltura's API documentation and adds it.
Do I have to build a connector for SysAid or Kaltura?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Kaltura without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.