Integration
Connect SysAid to Daylite
When New Service Record fires in SysAid, your agent runs Create Email in Daylite. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Daylite to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Daylite
When New Service Record in SysAid
then Create Email in Daylite
When Service Record Updated in SysAid
then Create Appointment in Daylite
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Daylite
Triggers and actions 2 triggers · 44 actions
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
Action
Create AppointmentCreates an appointment in Daylite with a subject, start and end time, and optional links to contacts, companies and other records.
Action
Create CompanyCreates a company in Daylite and returns the new company's id.
Action
Create EmailImports an existing email into Daylite as an email record and links it to contacts, companies and other records. It does not send the email.
Action
Create FormCreates a Daylite form from a form definition, with its field values and linked records.
Action
Create NoteCreates a note in Daylite, optionally linked to contacts, companies, opportunities, projects and other records.
Action
Create OpportunityCreates a new opportunity in Daylite and returns its reference and id.
Action
Create Opportunity for PersonCreates an opportunity in Daylite linked to a specific person (contact), with that person's role on the opportunity.
Action
Create PersonCreates a new person (contact) in Daylite with names, emails, phone numbers, addresses and links to other records.
Action
Create ProjectCreates a new project in Daylite.
Action
Create TaskCreates a new task in Daylite, optionally linked to contacts, companies, opportunities, projects and other records.
Action
Delete companyMoves a Daylite company to the trash, or permanently deletes it if it is already in the trash.
Action
Delete opportunityMoves a Daylite opportunity to the trash, or permanently deletes it if it is already in the trash.
Action
Delete personMoves a person (contact) to the trash in Daylite, or permanently deletes the person if they are already in the trash.
Action
Delete projectRemoves a Daylite project. A project not yet in the trash is moved there; a project already in the trash is deleted permanently.
Action
Find AppointmentSearches Daylite appointments by subject, with optional filters for type, status, dates, owner and linked contact.
Action
Find CompanySearches Daylite companies by name and other optional criteria such as email, phone, category or industry, and returns the matches.
Action
Find NoteSearches Daylite notes by title and optional filters such as category, keyword or linked records, and returns the matching notes.
Action
Find OpportunityFinds Daylite opportunities whose name contains the text you give, optionally narrowed by state, type, category, keyword, role, linked contact or company, and owner.
Action
Find PersonSearches Daylite people (contacts) by name, email, phone, company and other attributes and returns the matching people.
Action
Find ProjectFinds Daylite projects whose name contains the given text, optionally narrowed by status, priority, category, keyword, linked contacts or companies, and owner.
Action
Find TaskFinds tasks in Daylite whose title contains the given text, optionally narrowed by status, type, priority, due date, owner and linked records.
Action
List pipelinesReturns the opportunity and project pipelines defined in your Daylite account.
Action
List usersReturns all users in your Daylite account.
Action
Update AppointmentUpdates an existing Daylite appointment's subject, times, status, links and other details. Only the fields you fill in are changed.
Action
Update OpportunityUpdates an existing opportunity in Daylite. Only the fields you fill in are changed.
Action
Update PersonUpdates an existing person (contact) in Daylite. Only the fields you fill in are changed.
Action
Update ProjectUpdates an existing Daylite project's name, status, dates, priority, keywords, extra fields and linked records.
Action
Update TaskUpdates an existing Daylite task. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SysAid
SysAid to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SysAid to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SysAid to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SysAid to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
SysAid to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
SysAid to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
More into Daylite
HubSpot to DayliteHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to DayliteSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to DayliteSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to DayliteGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to DayliteGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to DayliteGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
SysAid and Daylite, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Daylite when something happens in SysAid?
Any of Daylite's 28 actions, including Create Appointment, Create Company, Create Email and Create Form. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Daylite to SysAid?
Daylite has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Daylite's API documentation and adds it.
Do I have to build a connector for SysAid or Daylite?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Daylite without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.