Integration
Connect SysAid to Award Force
When New Service Record fires in SysAid, your agent runs Create Review Task in Award Force. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Award Force to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Award Force
When New Service Record in SysAid
then Create Review Task in Award Force
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Award Force
Triggers and actions 2 triggers · 34 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- Create Assignment
Assigns entries to judges under a score set and judging rounds. Creates one assignment for each entry and judge pairing, or updates an existing one, and processes the request in the background.
- Create Entry
Creates an entry in an Award Force season and category for a given entrant, optionally setting its form, status and form field values.
- Create Review Task
Creates a review task that pairs an entry with a review stage, and returns the new task with its reviewers.
- Create User
Creates a user in the Award Force account, or adds an existing user from another account when the email or mobile already belongs to one.
- Get Assignment
Returns a single judging assignment, including its entry, judge or role, rounds, score set, score and comments.
- Get Attachment
Returns an entry attachment by its token, including its file details, download link, tab and attachment field values.
- Get Entry
Returns a single entry, including its entrant, category, form field answers, attachments, contributors and statuses.
- Get User by Email
Returns the user with the given email address, including their profile field answers and roles.
- Get User by Slug
Returns a single Award Force user, including profile field answers, roles and preferences, by the user's slug.
- List Categories
Returns the program's categories, including the season and entry form each one belongs to.
- List Fields
Returns the form fields configured in your Award Force account, optionally filtered by resource, type, form, tab, category or season.
- Recuse Assignment
Recuses a judge from judging an entry, optionally limited to one score set, and prevents them being assigned to it in the future.
- Search Entries by Tag
Returns the entries that carry a given tag, optionally narrowed by status, category, chapter, season and other filters.
- Tag Entry
Adds one or more tags to an Award Force entry and returns the updated entry.
- Update Entry
Updates an existing entry's title, category, chapter, entrant, status, deadline, grant details or form field values. Only the values you supply are changed.
- Update User
Updates an existing user's name, contact details, password, roles, notification and cookie preferences, and user field values.
- Upload Entry Attachment
Uploads a file as a new attachment on an entry, under one of the program's Attachments tabs, optionally with values for that tab's attachment fields.
- Upload Entry File
Uploads a file into a file field on an Award Force entry and returns the stored file's token and link.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
SysAid and Award Force, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Award Force when something happens in SysAid?
Any of Award Force's 18 actions, including Create Assignment, Create Entry, Create Review Task and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Award Force to SysAid?
Award Force has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Award Force's API documentation and adds it.
Do I have to build a connector for SysAid or Award Force?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Award Force without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.