Connect Syncro and Ticketeer

Both apps 41Syncro 15Ticketeer 26

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

• Trigger
  Comment Added

  Triggers when a comment is added in any task in the selected board.

• Trigger
  New board

  Fires when a new board is created.

• Trigger
  Task Assigned

  Triggers when a task is is assigned to a user in the selected board.

• Trigger
  Task Created

  Triggers when a task is created in the selected board.

• Trigger
  Task Moved

  Triggers when a task is moved both within a column and between columns in the selected board.

• Action
  Add board

  Create a new board.

• Action
  Add comment

  Add a comment to a task.

• Action
  Add tag

  Create a new tag on a board.

• Action
  Create Task

  Creates a task in the specified column of the specified board

• Action
  Delete board

  Delete a board.

• Action
  Delete tag

  Delete a tag from a board.

• Action
  Delete task

  Delete a task.

• Action
  Get board

  Retrieve a single board by id.

• Action
  Get column

  Retrieve a single column on a board.

• Action
  Get task

  Retrieve a single task by id.

• Action
  List boards

  List the boards visible to the connected account.

• Action
  List board users

  List the users who have access to a board.

• Action
  List checkboxes

  List the checklist items on a task.

• Action
  List columns

  List the columns on a board.

• Action
  List comments

  List the comments on a task.

• Action
  List tags

  List the tags defined on a board.

• Action
  List tasks

  List the tasks on a board.

• Action
  Move task

  Move a task to a different column or assign it to a user.

• Action
  Update board

  Edit a board's name or settings.

• Action
  Update column

  Rename a board column.

• Action
  Update task

  Edit a task's fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.