Connect Syncro to Soundee

Both apps 20Syncro 15Soundee 5

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

• Action
  Create Coupon

  Creates a discount coupon code in your Soundee store and returns the new coupon.

• Action
  List captured emails

  Returns the email addresses captured by your Soundee stores, from free downloads, transactions and opt-ins, with optional filtering by source and search text.

• Action
  List coupons

  Returns your Soundee coupon codes, optionally filtered by state or searched by name or amount.

• Action
  List transactions

  Returns the transactions on your Soundee account, optionally narrowed to new sales or refunds or by a search term.

• Action
  Update coupon

  Updates an existing coupon code in your Soundee store, such as its discount amount, dates, usage limits or status.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.