Connect Syncro to Plentyone

Both apps 35Syncro 15Plentyone 20

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

• Action
  Add contact

  Creates a new contact (a person) in the plentyONE CRM.

• Action
  Add item

  Creates an item in plentyONE together with its main variation, linked to a category and a unit.

• Action
  Add order

  Creates an order (sales order, return, offer and other order types) in plentyONE with its items, addresses and contact relations.

• Action
  Add payment

  Creates a payment in plentyONE, for example an incoming payment received through a payment method.

• Action
  Add variation

  Creates a new variation of an existing item, optionally defined by attribute values and made visible in a store client.

• Action
  Find items by criteria

  Finds items updated on or after a given time, optionally including their variations.

• Action
  Find orders by criteria

  Finds orders matching criteria such as order type, status, creation or update date, referrer, item or variation.

• Action
  Get contact

  Returns a single contact (person) from the plentyONE CRM by its id.

• Action
  Get item

  Returns a single plentyONE item, including its global settings, free fields and main variation id.

• Action
  Get order

  Returns a single order by its id, including its amounts, properties, addresses and order items.

• Action
  Get payment

  Returns a single payment by its id, including amount, currency, payment method, status and properties.

• Action
  List categories

  Returns the categories set up in PlentyONE, optionally only those of one type such as item categories.

• Action
  List contacts

  Returns the contacts (people) saved in your PlentyONE system, with their contact options and linked accounts.

• Action
  List stock

  Returns the stock levels of variations across all warehouses.

• Action
  List variations

  Returns the variations of an item, including its main variation.

• Action
  List warehouses

  Returns all warehouses set up in your PlentyONE system.

• Action
  Update contact

  Updates an existing contact (person) in PlentyONE CRM. Only the fields you fill in are changed.

• Action
  Update item

  Updates the item-level settings of an existing plentyONE item, such as manufacturer, condition, flags and customs data.

• Action
  Update order

  Updates an existing plentyONE order, such as its status, owner, properties, dates, addresses or order items.

• Action
  Update variation

  Updates an existing variation of an item in plentyONE, such as its number, availability, dimensions, weight or order quantities.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.