--- title: "Connect Syncro to Meisterplan - APIANT.ai" description: "When \"New Customer\" fires in Syncro, your agent runs \"Create or Update a Project's Tool Link\" in Meisterplan." canonical: "https://apiant.ai/connect/syncro-to-meisterplan" --- # Connect Syncro to Meisterplan When **New Customer** fires in [Syncro](https://apiant.ai/connections/syncro), your agent runs **Create or Update a Project's Tool Link** in [Meisterplan](https://apiant.ai/connections/meisterplan). Describe the whole flow and it is built, tested on every scenario and kept running. Syncro **4** triggers Syncro **11** actions Meisterplan **35** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Syncro and Meisterplan to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Syncro can start in Meisterplan - When **New Customer** in Syncro then **Create or Update a Project's Tool Link** in Meisterplan - When **New Invoice** in Syncro then **Add milestone** in Meisterplan Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Syncro and Meisterplan ## Triggers and actions 4 triggers · 46 actions - Trigger **New Customer** Triggers when a new customer is created in Syncro. - Trigger **New Invoice** Triggers when a new invoice is created in Syncro. - Trigger **New RMM Alert** Triggers when a new RMM alert is raised on a monitored asset in Syncro. - Trigger **Ticket Status Changed** Triggers when a Syncro ticket moves to a different status. - Action **Create Appointment** Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians. - Action **Create Contact** Creates a contact under an existing Syncro customer. - Action **Create Customer** Creates a new customer in Syncro with contact details, address, and notification preferences. - Action **Create Estimate** Creates an estimate for a customer in Syncro, optionally with line items. - Action **Create Lead** Creates a new lead in Syncro with the contact details and optional ticket information you provide. - Action **Create Ticket** Creates a ticket for a customer in Syncro. - Action **Create Ticket Timer Entry** Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes. - Action **Find Customer** Finds customers by search text, email, name, business name or ID and returns the matching customers. - Action **Update Contact** Updates an existing contact in Syncro, changing its name, address, email, phone and other details. - Action **Update Customer** Updates an existing customer in Syncro. Only the fields you fill in are changed. - Action **Update Ticket** Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed. - Action **Add milestone** Creates a milestone on a Meisterplan project in the chosen scenario and returns the new milestone. - Action **Add risk** Creates a risk on a Meisterplan project and returns the new risk. - Action **Add team** Creates a team in Meisterplan and returns the new team. - Action **Create or Update Actual Time Worked** Records the hours a resource or role actually worked on a project for a given date, updating the existing entry if one is already there. Returns the stored entry. - Action **Create or Update Allocation** Allocates a resource or role to a project for a date range, updating the existing allocation if one is already there. Returns the allocation with its resulting segments. - Action **Create or Update a Project's Tool Link** Links a Meisterplan project to the matching project in a task management tool, updating the link if one already exists. Returns the stored link. - Action **Create or Update Part-Time Working Model** Sets a resource's part-time working model by replacing its calendar deviations (relative capacity) for a time period. Returns the resource's resulting deviations. - Action **Create or Update Resource Absence** Records an absence for a resource over a date range, so the time is taken out of their availability. Returns the stored absence. - Action **Create or Update Tasks of a Project's Tool Link** Pushes a task from a linked task management tool onto a Meisterplan project, updating it if the task key is already there. - Action **Create Project** Creates a project in a Meisterplan scenario, including its dates, budgets and custom fields. Returns the new project. - Action **Create Resource** Adds a person to the Meisterplan resource pool, with their role, calendar, cost rate and org placement. Returns the new resource. - Action **Create Role** Creates a role in Meisterplan that resources can be assigned to and projects can be allocated against. Returns the new role. - Action **Delete project** Deletes a project from a Meisterplan scenario. - Action **Delete resource** Deletes a resource from Meisterplan. The run fails if no resource has the given id. - Action **Find a Resource or Role** Returns the resources and roles whose key, name or email matches the text you supply. Meisterplan has no server-side search on these collections, so the match is made after fetching them. - Action **Find a Team, Resource or Role** Returns the teams, resources and roles whose name, key or email matches the text you supply. Meisterplan has no server-side search on these collections, so the match is made after fetching them. - Action **Find Project by Key** Returns the project in a scenario that carries the project key you supply. Meisterplan has no server-side project search, so the match is made after fetching the scenario's projects. - Action **Find Project by Name** Returns the projects in a scenario whose name contains the text you supply. Meisterplan has no server-side project search, so the match is made after fetching the scenario's projects. - Action **Find Resource by Email** Returns the resource whose email address matches the one you supply. Meisterplan has no server-side resource search, so the match is made after fetching the resource pool. - Action **Find Resource by Key** Returns the resource carrying the resource key you supply. Meisterplan has no server-side resource search, so the match is made after fetching the resource pool. - Action **Find Role by Name** Returns the role carrying the name you supply. Meisterplan has no server-side role search, so the match is made after fetching the roles. - Action **Find Task by Key** Returns the task on a project's tool link that carries the task key you supply. Meisterplan has no server-side task search, so the match is made after fetching the project's tasks. - Action **Get project** Returns a single Meisterplan project in a scenario, including its custom fields. - Action **Get resource** Returns one Meisterplan resource by its id, including its role, calendar, skills, cost rates, team contributions and custom fields. - Action **List allocations** Returns every allocation of a project in a scenario, with the allocated role, resource or team and its time segments. - Action **List milestones** Returns all milestones of a Meisterplan project, including their custom fields. - Action **List programs** Returns the programs in a Meisterplan scenario, optionally narrowed to those matching a program key or name. - Action **List resources** Returns the resources (people) in your Meisterplan system, optionally narrowed by key, name, external id, email or address. - Action **List roles** Returns the roles in Meisterplan, optionally only those matching a name or external ID. - Action **List teams** Returns the teams in your Meisterplan system, optionally filtered by name or resource key. - Action **Update milestone** Updates an existing milestone on a Meisterplan project, changing only the details you supply. - Action **Update Project** Updates a project in a Meisterplan scenario — its dates, budgets, status and custom fields. Only the values supplied are changed. Returns the updated project. - Action **Update Resource** Updates a person in the Meisterplan resource pool — their name, role, calendar, cost rate and org placement. Only the values supplied are changed. Returns the updated resource. - Action **Update Role** Updates a role in Meisterplan — its name, cost rate and org placement. Only the values supplied are changed. Returns the updated role. - Action **Update team** Updates a team in Meisterplan, changing only the details you fill in. ## Each app on its own - [ **Syncro** Syncro is a platform to manage your IT Consulting / Managed Services business with CRM, Ticketing...](https://apiant.ai/connections/syncro) - [ **Meisterplan** Meisterplan is a project portfolio management tool that focuses on resource management at the portfolio...](https://apiant.ai/connections/meisterplan) Reviews ## What our customers say ## More from Syncro - [ **Syncro to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/syncro-to-trello) - [ **Syncro to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/syncro-to-zoom) - [ **Syncro to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/syncro-to-twilio) - [ **Syncro to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/syncro-to-typeform) - [ **Syncro to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/syncro-to-webflow) - [ **Syncro to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/syncro-to-wix) ## More into Meisterplan - [ **PyPI to Meisterplan** Package metadata, release history and download files for any Python package published on the Python Package...](https://apiant.ai/connect/pypi-to-meisterplan) - [ **HubSpot to Meisterplan** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-meisterplan) - [ **Salesforce to Meisterplan** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-meisterplan) - [ **Slack to Meisterplan** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-meisterplan) - [ **Google Sheets to Meisterplan** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-meisterplan) - [ **Gmail to Meisterplan** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-meisterplan) Questions ## Syncro and Meisterplan, answered ### ### What can start an automation from Syncro? Any of Syncro's 4 triggers in the catalog, including New Customer, New Invoice, New RMM Alert and Ticket Status Changed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Meisterplan when something happens in Syncro? Any of Meisterplan's 35 actions, including Create or Update Actual Time Worked, Create or Update Allocation, Create or Update a Project's Tool Link and Create or Update Part-Time Working Model. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Meisterplan to Syncro? Meisterplan has no triggers in the catalog today, so automations start in Syncro. If you need the other direction, ask: your agent reads Meisterplan's API documentation and adds it. ### ### Do I have to build a connector for Syncro or Meisterplan? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Syncro and Meisterplan without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.