Connect Syncro to Instatus

Both apps 29Syncro 15Instatus 14

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

• Action
  Add component

  Creates a new component on an Instatus status page and returns the created component.

• Action
  Add incident update

  Posts a new update to an existing incident on an Instatus status page, optionally changing the incident status and affected component statuses.

• Action
  Add maintenance

  Schedules a new maintenance on an Instatus status page, with its affected components, timing and subscriber notification options.

• Action
  Add subscriber

  Adds a subscriber (by email or phone) to a status page, subscribed to all components or to specific ones.

• Action
  Create Incident

  Creates a new incident on an Instatus status page, optionally marking affected components and notifying subscribers.

• Action
  Delete incident

  Deletes an incident from an Instatus status page.

• Action
  Get component

  Returns one component on an Instatus status page, including its name, current status, description and group.

• Action
  Get incident

  Returns a single incident on a status page, including its updates, affected components and the teammate who created it.

• Action
  Get maintenance

  Returns one scheduled maintenance on a status page, including its updates and affected components.

• Action
  List components

  Returns the components on an Instatus status page, with each component's name, status and group.

• Action
  List maintenances

  Returns the scheduled, in-progress and completed maintenances on an Instatus status page.

• Action
  List status pages

  Returns the status pages in your Instatus account, including each page's id, name, subdomain and current status.

• Action
  List subscribers

  Returns the subscribers of an Instatus status page, optionally filtered by email/phone search or subscription status.

• Action
  Update component

  Updates a component on an Instatus status page, such as its name, description, status, order or group.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.