Connect Syncro to Emelia

Both apps 31Syncro 15Emelia 16

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

• Action
  Add campaign

  Creates a new email campaign in Emelia with the given name and time zone.

• Action
  Add Contact to a Campaign

  Adds a contact to an Emelia campaign.

• Action
  Add Contact to a List

  Adds a single contact to an Emelia list (and to any campaigns using that list), optionally updating it if it already exists.

• Action
  Add Contact to Blacklist

  Adds an email address or an entire domain to your Emelia blacklist so it is never contacted by your campaigns.

• Action
  Add list

  Creates a new, empty contact list in Emelia.

• Action
  Delete contact

  Deletes a contact (and its company data) from an Emelia contact list; the removal also propagates to campaigns using that list.

• Action
  Get campaign

  Returns the full configuration of an Emelia campaign, including the contact lists attached to it and excluded from it.

• Action
  Get campaign statistics

  Returns sending, open, click and reply statistics for an Emelia campaign, overall and per step.

• Action
  Get contact

  Returns a single contact from an Emelia contact list.

• Action
  List Campaign Contacts

  Returns the contacts enrolled in an email campaign, optionally filtered by an engagement event or a search term.

• Action
  List campaigns

  Returns all campaigns in your Emelia account.

• Action
  List contacts

  Returns the contacts in an Emelia contact list, optionally filtered by search text or an exact email or LinkedIn URL.

• Action
  Search Contact

  Searches a contact list for contacts by exact email, LinkedIn URL, or free text, and returns the matches.

• Action
  Set a Custom Field to a Contact

  Sets the value of a custom field on a contact in an Emelia campaign, identified by email or LinkedIn profile URL.

• Action
  Test Webhook

  Sends a test call to an existing Emelia webhook.

• Action
  Update contact

  Updates an Emelia contact's values; fields you don't send stay unchanged, and changes propagate to campaigns using the contact's list.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.