Connect Syncro to EmailOctopus

Both apps 33Syncro 15EmailOctopus 18

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

• Action
  Add field

  Creates a new custom field on an EmailOctopus list, such as a text, number, date or choice field that contacts can hold a value for.

• Action
  Add list

  Creates a new mailing list in EmailOctopus and returns the list's details.

• Action
  Add tag

  Creates a new tag on an EmailOctopus list so it can be applied to contacts.

• Action
  Add Tag to Contact

  Adds a tag to an existing contact in an EmailOctopus list, leaving the contact's other tags unchanged.

• Action
  Add/Update Contact

  Creates a contact on an EmailOctopus list, or updates it if a contact with that email address already exists on the list.

• Action
  Delete contact

  Permanently deletes a contact from an EmailOctopus list.

• Action
  Delete list

  Deletes an EmailOctopus list, along with its contacts, fields and tags.

• Action
  Find Contact

  Finds a contact on an EmailOctopus list by email address and returns its details, field values, tags and subscription status.

• Action
  Get campaign

  Returns the details of an EmailOctopus campaign, including its status, subject, sender, recipient lists and HTML content.

• Action
  Get campaign summary report

  Returns the summary report for an EmailOctopus campaign: how many contacts it was sent to, plus its bounce, open, click, complaint and unsubscribe counts.

• Action
  Get list

  Returns the details of an EmailOctopus list, including its custom fields, tags and subscriber counts.

• Action
  List campaigns

  Returns every campaign in your EmailOctopus account, including its status, subject, sender and the lists it was sent to.

• Action
  List lists

  Returns all mailing lists in the EmailOctopus account, with each list's fields, tags, contact counts and dates.

• Action
  Remove Tag From Contact

  Removes a tag from a contact on an EmailOctopus list, leaving the contact's other tags unchanged. Returns the updated contact.

• Action
  Start automation for contact

  Starts an EmailOctopus automation for a contact. The automation must be one that is started through the API.

• Action
  Unsubscribe Contact

  Unsubscribes a contact from an EmailOctopus list so they stop receiving campaigns, and returns the updated contact.

• Action
  Update Contact's Email Address

  Changes the email address of an existing contact on an EmailOctopus list and returns the updated contact.

• Action
  Update list

  Renames an existing EmailOctopus list and returns the updated list.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.