--- title: "Connect Swiftype to Crisp - APIANT.ai" description: "When \"New Document\" fires in Swiftype, your agent runs \"Mark messages as read in conversation\" in Crisp." canonical: "https://apiant.ai/connect/swiftype-to-crisp" --- # Connect Swiftype to Crisp When **New Document** fires in [Swiftype](https://apiant.ai/connections/swiftype), your agent runs **Mark messages as read in conversation** in [Crisp](https://apiant.ai/connections/crisp). Describe the whole flow and it is built, tested on every scenario and kept running. Swiftype **1** trigger Swiftype **14** actions Crisp **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Swiftype and Crisp to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Swiftype can start in Crisp - When **New Document** in Swiftype then **Mark messages as read in conversation** in Crisp - When **New Document** in Swiftype then **Add Segments to Conversation** in Crisp Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Swiftype and Crisp ## Triggers and actions 1 trigger · 20 actions - Trigger **New Document** Triggers when a new Document is created. - Action **Add domain** Add a crawler domain to an Engine. - Action **Add engine** Create a new Engine (index). - Action **Create Document** Creates a new Document. - Action **Delete document** Delete a document by document_id from a document type. - Action **Delete domain** Remove a crawler domain from an Engine. - Action **Delete engine** Delete an Engine by id. - Action **Get document** Retrieve a single document by external_id from a document type. - Action **Get engine** Retrieve a single Engine by id or name. - Action **List documents** List documents within a document type/engine. - Action **List domains** List crawler domains configured on an Engine. - Action **List engines** List all Engines for the account. - Action **Recrawl domain** Trigger a recrawl of a domain's crawled content. - Action **Search documents** Perform full-text search over documents within an Engine. - Action **Update document** Update fields on an existing document. - Action **Add Segments to Conversation** Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has. - Action **Assign conversation** Assigns a Crisp conversation to a chosen operator so it is routed to that person. - Action **Change Conversation State** Changes a Crisp conversation's state to resolved, unresolved or pending. - Action **Delete conversation** Permanently removes a conversation from your Crisp website, identified by its session ID. - Action **Delete people profile** Removes a people profile (contact) from your Crisp website, identified by its people ID or email address. - Action **Mark messages as read in conversation** Marks messages in a Crisp conversation as read, either specific messages or all of them. ## Each app on its own - [ **Swiftype** Swiftype is a hosted search solution that lets site owners deliver powerful, customizable search for their...](https://apiant.ai/connections/swiftype) - [ **Crisp** Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger...](https://apiant.ai/connections/crisp) Reviews ## What our customers say ## More from Swiftype - [ **Swiftype to Honeyhive** Observability and evaluation platform for tracing, testing, and monitoring AI agents in production.](https://apiant.ai/connect/swiftype-to-honeyhive) - [ **Swiftype to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/swiftype-to-trello) - [ **Swiftype to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/swiftype-to-jira) - [ **Swiftype to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/swiftype-to-zoom) - [ **Swiftype to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/swiftype-to-twilio) - [ **Swiftype to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/swiftype-to-typeform) ## More into Crisp - [ **HubSpot to Crisp** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-crisp) - [ **Salesforce to Crisp** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-crisp) - [ **Slack to Crisp** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-crisp) - [ **Google Sheets to Crisp** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-crisp) - [ **Gmail to Crisp** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-crisp) - [ **Google Calendar to Crisp** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-crisp) Questions ## Swiftype and Crisp, answered ### ### What can start an automation from Swiftype? Any of Swiftype's 1 trigger in the catalog, including New Document. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Crisp when something happens in Swiftype? Any of Crisp's 6 actions, including Add Segments to Conversation, Assign conversation, Change Conversation State and Mark messages as read in conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Crisp to Swiftype? Crisp has no triggers in the catalog today, so automations start in Swiftype. If you need the other direction, ask: your agent reads Crisp's API documentation and adds it. ### ### Do I have to build a connector for Swiftype or Crisp? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Swiftype and Crisp without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.