Connect Swiftype to Chaport

Both apps 35Swiftype 15Chaport 20

• Trigger
  New Document

  Triggers when a new Document is created.

• Action
  Add domain

  Add a crawler domain to an Engine. POST /api/v1/engines/{engine_id}/domains.json with url.

• Action
  Add engine

  Create a new Engine (index). POST /api/v1/engines.json with name.

• Action
  Create Document

  Creates a new Document.

• Action
  Delete document

  Delete a document by document_id from a document type. DELETE /api/v1/engines/{engine_id}/document_types/{document_type}/documents/{document_id}.json

• Action
  Delete domain

  Remove a crawler domain from an Engine. DELETE /api/v1/engines/{engine_id}/domains/{domain_id}.json

• Action
  Delete engine

  Delete an Engine by id. DELETE /api/v1/engines/{engine_id}.json

• Action
  Get document

  Retrieve a single document by external_id from a document type. GET /api/v1/engines/{engine_id}/document_types/{document_type}/documents/{external_id}.json

• Action
  Get engine

  Retrieve a single Engine by id or name. GET /api/v1/engines/{engine_id}.json

• Action
  List documents

  List documents within a document type/engine. GET /api/v1/engines/{engine_id}/document_types/{document_type}/documents.json

• Action
  List domains

  List crawler domains configured on an Engine. GET /api/v1/engines/{engine_id}/domains.json

• Action
  List engines

  List all Engines for the account. GET /api/v1/engines.json

• Action
  Recrawl domain

  Trigger a recrawl of a domain's crawled content. PUT /api/v1/engines/{engine_id}/domains/{domain_id}/recrawl.json

• Action
  Search documents

  Perform full-text search over documents within an Engine. GET/POST https://search-api.swiftype.com/api/v1/public/engines/search.json with engine_key + q. Returns matching records grouped by document type.

• Action
  Update document

  Update fields on an existing document. PUT /api/v1/engines/{engine_id}/document_types/{document_type}/documents/{document_id}/update_fields.json

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.