--- title: "Connect SurveyMonkey to Tidio - APIANT.ai" description: "When \"New Response Notification\" fires in SurveyMonkey, your agent runs \"Add ticket\" in Tidio." canonical: "https://apiant.ai/connect/surveymonkey-to-tidio" --- # Connect SurveyMonkey to Tidio When **New Response Notification** fires in [SurveyMonkey](https://apiant.ai/connections/surveymonkey), your agent runs **Add ticket** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. SurveyMonkey **2** triggers SurveyMonkey **12** actions Tidio **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SurveyMonkey and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SurveyMonkey can start in Tidio - When **New Response Notification** in SurveyMonkey then **Add ticket** in Tidio - When **New Response Notification With Answers** in SurveyMonkey then **Send message on behalf of contact** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SurveyMonkey and Tidio ## Triggers and actions 2 triggers · 26 actions - Trigger **New Response Notification** Triggers a notification when your survey is completed. - Trigger **New Response Notification With Answers** Fires when a response to the chosen survey is completed, and delivers the full response including every question's answers. - Action **Add Collector** Creates a collector (weblink, email, SMS or website popup) for a survey. - Action **Add Contact List** Creates a new contact list in the SurveyMonkey account. - Action **Add Survey** Creates a new survey in SurveyMonkey: a blank survey, or a copy of an existing survey or template. - Action **Create Contact** Creates a new contact in your SurveyMonkey address book, ready to receive email or SMS survey invitations. - Action **Find Collector** Returns the collectors on a survey whose name matches the specified name. - Action **Find Contact** Returns up to 100 contacts that match the search text in the chosen contact field (email by default). - Action **Find Survey** Returns up to 1000 surveys whose title matches the specified search text. - Action **Get Contact** Returns one SurveyMonkey contact by its id, with name, email, phone number and custom fields. - Action **Get Response** Retrieves one survey response in full, including the answers to every question. - Action **Get Survey** Returns a survey's full details, including its pages and questions. - Action **List Contact Lists** Lists the contact lists in your SurveyMonkey account. - Action **Update Contact** Updates an existing SurveyMonkey contact. Only the fields you fill in are changed; blank fields are left as they are. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **SurveyMonkey** SurveyMonkey is the easiest way to create surveys and get answers.](https://apiant.ai/connections/surveymonkey) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from SurveyMonkey - [ **SurveyMonkey to JigsawStack** JigsawStack provides all the APIs you need in one place, with high reliability and simple pricing](https://apiant.ai/connect/surveymonkey-to-jigsawstack) - [ **SurveyMonkey to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/surveymonkey-to-trello) - [ **SurveyMonkey to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/surveymonkey-to-zoom) - [ **SurveyMonkey to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/surveymonkey-to-twilio) - [ **SurveyMonkey to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/surveymonkey-to-typeform) - [ **SurveyMonkey to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/surveymonkey-to-webflow) ## More into Tidio - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tidio) Questions ## SurveyMonkey and Tidio, answered ### ### What can start an automation from SurveyMonkey? Any of SurveyMonkey's 2 triggers in the catalog, including New Response Notification and New Response Notification With Answers. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in SurveyMonkey? Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to SurveyMonkey? Tidio has no triggers in the catalog today, so automations start in SurveyMonkey. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for SurveyMonkey or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SurveyMonkey and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.