--- title: "Connect Supernotes to Tidio - APIANT.ai" description: "When \"New card\" fires in Supernotes, your agent runs \"Add ticket\" in Tidio. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/supernotes-to-tidio" --- # Connect Supernotes to Tidio When **New card** fires in [Supernotes](https://apiant.ai/connections/supernotes), your agent runs **Add ticket** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. Supernotes **1** trigger Supernotes **15** actions Tidio **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Supernotes and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Supernotes can start in Tidio - When **New card** in Supernotes then **Add ticket** in Tidio - When **New card** in Supernotes then **Send message on behalf of contact** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Supernotes and Tidio ## Triggers and actions 1 trigger · 29 actions - Trigger **New card** Fires when a card is created in Supernotes. Supernotes also delivers edit events to the same webhook; those are ignored here. - Action **Add card** Create a new card (note). - Action **Add collection** Create a new collection. - Action **Add comment** Post a new comment on a card. - Action **Delete card** Delete a card for everyone. - Action **Delete collection** Deletes the specified Supernotes collection. - Action **Delete comment** Delete a comment by id. - Action **Find cards** Returns the cards whose name or content match the specified search text, optionally narrowed by parent, dates, statuses and filters. - Action **Get card** Get a single Supernotes card by its id, including its content, your membership details, backlinks and parents. - Action **Get collection** Retrieve a single collection by id. - Action **List collections** Lists all collections owned by the connected Supernotes user. - Action **List comments** Get all comments for the specified card. - Action **List tags** Lists every tag known to the connected Supernotes user. - Action **Update card** Update fields (name, markdown, members etc) on one or more cards. - Action **Update collection** Update an existing Supernotes collection's definition, view settings or position. - Action **Update comment** Update the text of an existing comment on a Supernotes card. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **Supernotes** Collaborative note-taking app for creating linked notecards with checklists, images, and tasks, with a REST...](https://apiant.ai/connections/supernotes) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from Supernotes - [ **Supernotes to JigsawStack** JigsawStack provides all the APIs you need in one place, with high reliability and simple pricing](https://apiant.ai/connect/supernotes-to-jigsawstack) - [ **Supernotes to Lecto Translation** Translation API with free tier and reasonable prices](https://apiant.ai/connect/supernotes-to-lecto-translation) - [ **Supernotes to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/supernotes-to-trello) - [ **Supernotes to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/supernotes-to-zoom) - [ **Supernotes to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/supernotes-to-twilio) - [ **Supernotes to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/supernotes-to-typeform) ## More into Tidio - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tidio) Questions ## Supernotes and Tidio, answered ### ### What can start an automation from Supernotes? Any of Supernotes's 1 trigger in the catalog, including New card. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in Supernotes? Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to Supernotes? Tidio has no triggers in the catalog today, so automations start in Supernotes. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for Supernotes or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Supernotes and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.