Connect Stibee and SysAid

Both apps 39Stibee 21SysAid 18

• Trigger
  New Subscriber

  Triggers when a new subscriber is added to a Stibee list.

• Action
  Add list

  Creates a new Stibee list (address book). Requires an Enterprise plan.

• Action
  Add Subscriber to Group

  Adds an existing subscriber to a group in a Stibee list.

• Action
  Add Subscriber With Double-Opt-In

  Sends a subscription confirmation email; the person is added to the list once they confirm.

• Action
  Copy Email

  Copies an email into a new draft with the same settings and content.

• Action
  Create Empty Email

  Creates an empty draft email for a list; add content before sending it.

• Action
  Create Group

  Creates a group in a Stibee list.

• Action
  Delete email

  Deletes a regular (non-automated) email in Stibee.

• Action
  Delete Group

  Deletes a group from a Stibee list.

• Action
  Delete Subscriber

  Permanently deletes a subscriber from a Stibee list.

• Action
  Delete Subscriber From Group

  Removes a subscriber from a group in a Stibee list; the subscriber stays in the list.

• Action
  Get Email

  Returns one email's details, including its subject, status, sender and send time.

• Action
  Get list

  Returns a Stibee address list's details, including its name, default sender name and footer company information.

• Action
  List emails

  Returns the emails in your Stibee workspace, optionally filtered by list, tag, status, type or send date.

• Action
  List groups

  Returns the groups defined in a Stibee list (address book), with each group's id, name and creation time.

• Action
  List lists

  Returns the address lists (주소록) in your Stibee workspace.

• Action
  List subscribers

  Returns the subscribers in a Stibee list, optionally only those with certain subscription statuses.

• Action
  Send Email

  Sends a draft email to its list's subscribers immediately.

• Action
  Unsubscribe

  Marks a subscriber as unsubscribed in a Stibee list.

• Action
  Update email

  Updates a draft regular email in Stibee: subject, sender, target list, segments, groups and A/B test settings.

• Action
  Update Group

  Renames a group in a Stibee list.

• Trigger
  New Service Record

  Triggers when a new service record (incident or request) is created in SysAid.

• Trigger
  Service Record Updated

  Triggers when a service record (incident or request) is updated in SysAid.

• Action
  Add Service Record Note

  Adds a note to a SysAid service record.

• Action
  Create Company

  Creates a new company in SysAid.

• Action
  Create End User

  Creates a new end user in SysAid.

• Action
  Create Service Record

  Creates a new service record (incident or request) in SysAid and returns it.

• Action
  Delete Service Record

  Permanently deletes a SysAid service record.

• Action
  Get Agent

  Returns one SysAid agent by ID.

• Action
  Get Company

  Returns one SysAid company by ID.

• Action
  Get End User

  Returns one SysAid end user by ID.

• Action
  Get Service Record

  Returns one SysAid service record by its ID.

• Action
  List Agents

  Returns a page of SysAid agents.

• Action
  List Companies

  Returns a page of companies in SysAid.

• Action
  List End Users

  Returns a page of SysAid end users.

• Action
  List Groups

  Returns a page of SysAid groups.

• Action
  Resolve Service Record

  Resolves a SysAid service record with a solution.

• Action
  Search Service Records

  Finds SysAid service records matching a text search, newest first.

• Action
  Update Service Record

  Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.