--- title: "Connect Statuspage and vTiger CRM - APIANT.ai" description: "When \"New incident\" fires in Statuspage, your agent runs \"Create Contact\" in vTiger CRM." canonical: "https://apiant.ai/connect/statuspage-to-vtiger-crm" --- # Connect Statuspage and vTiger CRM When **New incident** fires in [Statuspage](https://apiant.ai/connections/statuspage), your agent runs **Create Contact** in [vTiger CRM](https://apiant.ai/connections/vtiger-crm), or **New Contact (polling)** in vTiger CRM to **Add component** in Statuspage. Describe the whole flow and it is built, tested on every scenario and kept running. Statuspage **1** trigger Statuspage **17** actions vTiger CRM **6** triggers vTiger CRM **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Statuspage and vTiger CRM to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Statuspage and vTiger CRM can do together ### From Statuspage to vTiger CRM - When **New incident** in Statuspage then **Create Contact** in vTiger CRM - When **New incident** in Statuspage then **Create Lead** in vTiger CRM ### From vTiger CRM to Statuspage - When **New Contact (polling)** in vTiger CRM then **Add component** in Statuspage - When **New event** in vTiger CRM then **Add incident** in Statuspage Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Statuspage and vTiger CRM ## Triggers and actions 7 triggers · 35 actions - Trigger **New incident** Polling trigger for new incidents. - Action **Add component** Create a component. - Action **Add incident** Create an incident (realtime/scheduled). - Action **Add metric data** Add data points to a metric. - Action **Add subscriber** Create a subscriber. - Action **Delete component** Delete a component. - Action **Delete incident** Delete an incident. - Action **Delete subscriber** Unsubscribe/delete a subscriber. - Action **Get component** Get a component. - Action **Get incident** Get an incident by id. - Action **Get metric** returns one metric including most_recent_data_at and backfilled. - Action **List components** List components. - Action **List incidents** List incidents for a page. - Action **List pages** List status pages. - Action **List subscribers** List subscribers. - Action **List unresolved incidents** List unresolved incidents. - Action **Update component** Update a component (e.g. status). - Action **Update incident** Update an incident (status, message, components). - Trigger **New Contact (polling)** Fires when a new Contact is created in vTiger. Polls via VTQL ordered by createdtime. - Trigger **New event** Triggered when any new event is added to your calendar. - Trigger **New Lead (polling)** Fires when a new Lead is created in vTiger. Polls via VTQL ordered by createdtime. - Trigger **New opportunity** Triggered when a new opportunity (Potential) is created in vTiger CRM. - Trigger **New organization** Triggered when any new organization (Account) is added in vTiger CRM. - Trigger **New ticket** Triggered when any new ticket (HelpDesk record) is added. - Action **Create Account** Create an Account (organization) in vTiger. Provide accountname (required) plus any other Account fields. - Action **Create Contact** Create a Contact in vTiger. Provide lastname (required) and any other Contact fields. - Action **Create Lead** Create a Lead in vTiger. Provide lastname and company (required) plus any other Lead fields. - Action **Create Opportunity** Create an Opportunity (Potential) in vTiger. Provide potentialname, related_to, sales_stage, closingdate (required) plus other fields. - Action **Create Record** Create a record in any vTiger module. Pass elementType (module name) and element (a JSON object of field values). - Action **Create Ticket** Create a Help Desk Ticket in vTiger. Provide ticket_title, assigned_user_id (required) plus other fields. - Action **Delete Record** Delete a vTiger record by its id (e.g. 11x123). - Action **Describe Module** Describe the fields and metadata of a vTiger module. - Action **Get Current User (me)** Return the logged-in vTiger user — useful as a connection/auth smoke test. - Action **List Accounts** List Accounts (organizations) via VTQL. Optional limit (default 100). - Action **List Contacts** List Contacts via VTQL. Optional limit (default 100). - Action **List Leads** List Leads via VTQL. Optional limit (default 100). - Action **List Modules (listtypes)** List all accessible vTiger modules (element types). - Action **List Opportunities** List Opportunities (Potentials) via VTQL. Optional limit (default 100). - Action **List Tickets** List Help Desk Tickets via VTQL. Optional limit (default 100). - Action **Query (VTQL)** Run a vTiger Query Language (VTQL) SELECT statement and return matching records. - Action **Retrieve Record** Retrieve a single record by its vTiger record id (e.g. 11x123). - Action **Update Record** Update an existing vTiger record. The element JSON must include the record id and all mandatory fields. ## Each app on its own - [ **Statuspage** Incident communication platform for publishing service status, uptime, and outage updates to customers.](https://apiant.ai/connections/statuspage) - [ **vTiger CRM** vTiger is an open source CRM forked from the popular SugarCRM.](https://apiant.ai/connections/vtiger-crm) Reviews ## What our customers say ## More from Statuspage - [ **Statuspage to Senja** Senja is a testimonial collection, management and sharing tool that makes it easy to turn your happy...](https://apiant.ai/connect/statuspage-to-senja) - [ **Statuspage to Zeliq** Zeliq is a service that enables seamless mobile phone and work email data enrichment automating prospecting...](https://apiant.ai/connect/statuspage-to-zeliq) - [ **Statuspage to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/statuspage-to-stripe) - [ **Statuspage to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/statuspage-to-trello) - [ **Statuspage to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/statuspage-to-zoom) - [ **Statuspage to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/statuspage-to-twilio) ## More into vTiger CRM - [ **HubSpot to vTiger CRM** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-vtiger-crm) - [ **Salesforce to vTiger CRM** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-vtiger-crm) - [ **Slack to vTiger CRM** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-vtiger-crm) - [ **Google Sheets to vTiger CRM** Google Sheets](https://apiant.ai/connect/google-sheets-to-vtiger-crm) - [ **Gmail to vTiger CRM** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-vtiger-crm) - [ **Google Calendar to vTiger CRM** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-vtiger-crm) Questions ## Statuspage and vTiger CRM, answered ### ### What can start an automation from Statuspage? Any of Statuspage's 1 trigger in the catalog, including New incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in vTiger CRM when something happens in Statuspage? Any of vTiger CRM's 18 actions, including Create Account, Create Contact, Create Lead and Create Opportunity. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from vTiger CRM to Statuspage? Yes. When something happens in vTiger CRM, your agent can act in Statuspage too. This page covers both directions: vTiger CRM's triggers and Statuspage's actions are listed here as well. ### ### Do I have to build a connector for Statuspage or vTiger CRM? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Statuspage and vTiger CRM without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.