---
title: "Connect Squarespace Commerce to Retently - APIANT.ai"
description: "When \"New Profile\" fires in Squarespace Commerce, your agent runs \"Create or Update Customer\" in Retently."
canonical: "https://apiant.ai/connect/squarespace-commerce-to-retently"
---

# Connect Squarespace Commerce to Retently

When **New Profile** fires in [Squarespace Commerce](https://apiant.ai/connections/squarespace-commerce), your agent runs **Create or Update Customer** in [Retently](https://apiant.ai/connections/retently). Describe the whole flow and it is built, tested on every scenario and kept running.

Squarespace Commerce **2** triggers Squarespace Commerce **13** actions Retently **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Squarespace Commerce and Retently to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Squarespace Commerce can start in Retently

- When **New Profile** in Squarespace Commerce then **Create or Update Customer** in Retently
- When **New Transaction** in Squarespace Commerce then **Resubscribe customer** in Retently

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Squarespace Commerce and Retently

## Triggers and actions 2 triggers · 29 actions

- Trigger

**New Profile**

Triggers when a new customer, subscriber or donor profile is added to the Squarespace site.

- Trigger

**New Transaction**

Triggers when a new payment transaction document (for an order or a donation) appears in your Squarespace store.

- Action

**Create Contact**

Creates a new contact on your Squarespace site with a name, locale and primary email, optionally opting them in to marketing emails.

- Action

**Delete product**

Deletes a product, along with its variants and images, from the Squarespace store.

- Action

**Fulfill order**

Marks a Squarespace Commerce order as fulfilled, optionally adding shipment tracking details and emailing the customer a shipping notification.

- Action

**Get contact**

Returns a single contact from your Squarespace site, including name, locale, primary email with marketing status, and default shipping address.

- Action

**Get order**

Returns a single Squarespace Commerce order by its id, including line items, totals, addresses, payment state and fulfillment status.

- Action

**Get product**

Returns a store product by its id, including its variants, pricing, stock, images and SEO details.

- Action

**List contacts**

Returns all contacts for the Squarespace website, including names, locale, primary email with marketing status and default shipping address.

- Action

**List discounts**

Returns the discounts and promo codes configured for the Squarespace store, optionally filtered by status, type or a search term.

- Action

**List inventory**

Returns the current stock level of every product variant in the store, including its SKU, description, quantity and whether stock is unlimited.

- Action

**List orders**

Returns the store's orders, most recently modified first, optionally narrowed to one customer, a modification date range, a fulfillment status or payment states.

- Action

**List products**

Returns the products in your Squarespace store, optionally narrowed by product type, a search term, or a last-modified date range.

- Action

**List transactions**

Returns the financial transactions for your store's orders and donations, grouped per order or donation, optionally filtered by modification date or order.

- Action

**Update inventory**

Adjusts stock quantities for product variants: add or subtract stock, set an exact quantity, or mark variants as having unlimited stock.

- Action

**Apply Tag to Response**

Adds a tag to a survey response.

- Action

**Apply Topic to Response**

Adds a topic to a survey response.

- Action

**Create or Update Customer**

Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties.

- Action

**Delete Customer**

Deletes a customer and all their associated data from Retently, identified by email address.

- Action

**Find Company**

Finds a Retently company by its website domain (or company ID) and returns its full record.

- Action

**Find Customer by Email**

Returns up to 20 Retently customers that match the specified email address.

- Action

**Get campaign report**

Returns NPS/CX score and response-volume report data for a campaign over a date range.

- Action

**Get Company**

Fetches a company by ID. An error occurs if the company is not found.

- Action

**Get Customer**

Fetches a customer by ID. An error occurs if the customer is not found.

- Action

**Get feedback**

Retrieves a single survey response (feedback) by its Retently ID.

- Action

**Get latest score**

Returns the most recent NPS/CX score snapshot for the account or a given campaign.

- Action

**List Campaigns**

Lists the survey campaigns in the Retently account.

- Action

**List Companies**

Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts.

- Action

**List Customers**

Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter.

- Action

**Resubscribe customer**

Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app.

- Action

**Unsubscribe Customer**

Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message.

## Each app on its own

- [ **Squarespace Commerce** Squarespace Commerce is a website builder, blogging platform, hosting service, commerce platform, and domain...](https://apiant.ai/connections/squarespace-commerce)
- [ **Retently** Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys.](https://apiant.ai/connections/retently)

Reviews

## What our customers say

## More from Squarespace Commerce

- [ **Squarespace Commerce to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/squarespace-commerce-to-stripe)
- [ **Squarespace Commerce to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/squarespace-commerce-to-trello)
- [ **Squarespace Commerce to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/squarespace-commerce-to-zoom)
- [ **Squarespace Commerce to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/squarespace-commerce-to-twilio)
- [ **Squarespace Commerce to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/squarespace-commerce-to-typeform)
- [ **Squarespace Commerce to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/squarespace-commerce-to-webflow)

## More into Retently

- [ **HubSpot to Retently** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-retently)
- [ **Salesforce to Retently** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-retently)
- [ **Slack to Retently** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-retently)
- [ **Google Sheets to Retently** Google Sheets](https://apiant.ai/connect/google-sheets-to-retently)
- [ **Gmail to Retently** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-retently)
- [ **Google Calendar to Retently** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-retently)

Questions

## Squarespace Commerce and Retently, answered

###

### What can start an automation from Squarespace Commerce?

Any of Squarespace Commerce's 2 triggers in the catalog, including New Profile and New Transaction. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Retently when something happens in Squarespace Commerce?

Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Retently to Squarespace Commerce?

Retently has no triggers in the catalog today, so automations start in Squarespace Commerce. If you need the other direction, ask: your agent reads Retently's API documentation and adds it.

###

### Do I have to build a connector for Squarespace Commerce or Retently?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Squarespace Commerce and Retently without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
