--- title: "Connect SparrowDesk and Ventrata - APIANT.ai" description: "When \"New Contact\" fires in SparrowDesk, your agent runs \"Add booking\" in Ventrata, or \"Updated Booking\" in Ventrata to \"Add Ticket Reply\" in SparrowDesk." canonical: "https://apiant.ai/connect/sparrowdesk-to-ventrata" --- # Connect SparrowDesk and Ventrata When **New Contact** fires in [SparrowDesk](https://apiant.ai/connections/sparrowdesk), your agent runs **Add booking** in [Ventrata](https://apiant.ai/connections/ventrata), or **Updated Booking** in Ventrata to **Add Ticket Reply** in SparrowDesk. Describe the whole flow and it is built, tested on every scenario and kept running. SparrowDesk **2** triggers SparrowDesk **17** actions Ventrata **1** trigger Ventrata **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SparrowDesk and Ventrata to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SparrowDesk and Ventrata can do together ### From SparrowDesk to Ventrata - When **New Contact** in SparrowDesk then **Add booking** in Ventrata - When **New Ticket** in SparrowDesk then **Update booking** in Ventrata ### From Ventrata to SparrowDesk - When **Updated Booking** in Ventrata then **Add Ticket Reply** in SparrowDesk - When **Updated Booking** in Ventrata then **Create Contact** in SparrowDesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SparrowDesk and Ventrata ## Triggers and actions 3 triggers · 28 actions - Trigger **New Contact** Fires when a new contact is created. - Trigger **New Ticket** Fires when a new conversation (ticket) is created. - Action **Add Company** Create a company. - Action **Add Ticket Reply** Create a reply on a conversation (ticket). - Action **Create Contact** Creates a new contact in your SparrowDesk account. - Action **Create Ticket** Creates a new ticket (conversation) in your SparrowDesk account. - Action **Delete Contact** Delete a contact by ID. - Action **Delete Ticket** Delete a conversation (ticket) by ID. - Action **Get Company** Retrieve a company by ID. - Action **Get Contact** Retrieve a single contact by ID. - Action **Get Ticket** Retrieve a single conversation (ticket) by ID. - Action **List Companies** List all companies. - Action **List Contacts** List all contacts. - Action **List Members** List all team members on the account. - Action **List Tags** List all tags on the account. - Action **List Tickets** List all conversations (tickets). - Action **Update Company** Update a company by ID. - Action **Update Contact** Update a contact by ID. - Action **Update Ticket** Update a conversation (ticket) by ID. - Trigger **Updated Booking** Triggers when any booking is created, updated, cancelled, or redeemed, including changes to customer details, products, options, quantities, or status. - Action **Add booking** Reserves availability by creating an ON_HOLD booking. Confirm it afterwards with Confirm booking. - Action **Confirm booking** /bookings/{uuid}/confirm - confirm an on-hold booking with contact details (OCTO Core). - Action **Delete booking** /bookings/{uuid} - cancel a booking with optional reason (OCTO Core). - Action **Find availability** /availability - search availability for a product/option over a date range or specific dates (OCTO Core). - Action **Find availability calendar** /availability/calendar - daily availability summary for a product/option over a date range (OCTO Core). - Action **Find Booking** Find bookings by reference, date, contact details or other filters. At least one primary filter is required. - Action **Get booking** /bookings/{uuid} - retrieve a booking by UUID (OCTO Core). - Action **Get product** /products/{id} - retrieve one product with its options and units (OCTO Core). - Action **Get supplier** Returns the supplier the connected API key belongs to (name, reference, website, contact details). - Action **List products** /products - list all bookable products for the supplier (OCTO Core). - Action **Update booking** /bookings/{uuid} - amend an existing booking (date/time, units, contact) (OCTO Core). ## Each app on its own - [ **SparrowDesk** SparrowDesk is an AI-first helpdesk that unifies customer support across email & chat while automating...](https://apiant.ai/connections/sparrowdesk) - [ **Ventrata** Ventrata is a ticketing platform for high-volume attractions, tours, and activities that manages ticket...](https://apiant.ai/connections/ventrata) Reviews ## What our customers say ## More from SparrowDesk - [ **SparrowDesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/sparrowdesk-to-salesforce) - [ **SparrowDesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/sparrowdesk-to-stripe) - [ **SparrowDesk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/sparrowdesk-to-trello) - [ **SparrowDesk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/sparrowdesk-to-zoom) - [ **SparrowDesk to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/sparrowdesk-to-twilio) - [ **SparrowDesk to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/sparrowdesk-to-typeform) ## More into Ventrata - [ **HubSpot to Ventrata** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ventrata) - [ **Salesforce to Ventrata** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ventrata) - [ **Slack to Ventrata** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ventrata) - [ **Google Sheets to Ventrata** Google Sheets](https://apiant.ai/connect/google-sheets-to-ventrata) - [ **Gmail to Ventrata** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ventrata) - [ **Google Calendar to Ventrata** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ventrata) Questions ## SparrowDesk and Ventrata, answered ### ### What can start an automation from SparrowDesk? Any of SparrowDesk's 2 triggers in the catalog, including New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ventrata when something happens in SparrowDesk? Any of Ventrata's 11 actions, including Update booking, Add booking, Confirm booking and Find availability. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ventrata to SparrowDesk? Yes. When something happens in Ventrata, your agent can act in SparrowDesk too. This page covers both directions: Ventrata's triggers and SparrowDesk's actions are listed here as well. ### ### Do I have to build a connector for SparrowDesk or Ventrata? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SparrowDesk and Ventrata without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.