Connect SparrowDesk to Urgences Québec

Both apps 24SparrowDesk 19Urgences Québec 5

• Trigger
  New Contact

  Fires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.

• Trigger
  New Ticket

  Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.

• Action
  Add Company

  Create a company. POST /companies

• Action
  Add Ticket Reply

  Create a reply on a conversation (ticket). POST /conversations/{id}/reply

• Action
  Create Contact

  Creates a new contact in your SparrowDesk account.

• Action
  Create Ticket

  Creates a new ticket (conversation) in your SparrowDesk account.

• Action
  Delete Contact

  Delete a contact by ID. DELETE /contacts/{id}

• Action
  Delete Ticket

  Delete a conversation (ticket) by ID. DELETE /conversations/{id}

• Action
  Get Company

  Retrieve a company by ID. GET /companies/{id}

• Action
  Get Contact

  Retrieve a single contact by ID. GET /contacts/{id}

• Action
  Get Ticket

  Retrieve a single conversation (ticket) by ID. GET /conversations/{id}

• Action
  List Companies

  List all companies. GET /companies

• Action
  List Contacts

  List all contacts. GET /contacts

• Action
  List Members

  List all team members on the account. GET /members

• Action
  List Tags

  List all tags on the account. GET /tags

• Action
  List Tickets

  List all conversations (tickets). GET /conversations

• Action
  Update Company

  Update a company by ID. PATCH /companies/{id}

• Action
  Update Contact

  Update a contact by ID. PATCH /contacts/{id}

• Action
  Update Ticket

  Update a conversation (ticket) by ID. PATCH /conversations/{id}

• Action
  Get hospital history

  Hourly occupancy history for one hospital. GET /api/facility/{id}/history?days=7 — id is the MSSS permit number from List hospitals/List emergency departments; days ranges 1-56 (default 7). Returns rows of { ts, occ_pct, waiting, present }. No auth.

• Action
  Get surgery wait lists

  Provincial surgery wait lists by procedure and hospital. GET /api/chirurgies — returns { snap: { fetchedAt, latestPeriod, periods, regions, latest, trend, trend12, hospitals, hospPeriod }, centroids }. No auth, no params.

• Action
  List emergency departments

  Current occupancy reading for all 120 Quebec emergency departments. GET /api/now — returns updatedAt/fetchedAt plus rows of id (MSSS permit number), name, establishment, region, civFonct/civOcc (stretcher capacity/occupied), occPct, p24h/p48h, present, waiting, dmsCiviereMin/dmsAmbMin, ts. No auth, no params.

• Action
  List hospitals

  Static directory of the same 120 Quebec hospitals covered by /api/now. GET /api/facilities — returns id (MSSS permit number), name, establishment, region_code, region_name, address, lat, lng, phone, slug. No auth, no params.

• Action
  List walk-in clinics

  Walk-in clinic snapshot across Quebec regions. GET /api/cliniques — returns { snap: { fetchedAt, from, to, regions, clinics }, centroids }; each clinic row carries rts/rtsName/rls, name, total, med, inf, ev, days, blocks, dow. No auth, no params.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.