Connect SparrowDesk to ShipStation

Both apps 38SparrowDesk 19ShipStation 19

• Trigger
  New Contact

  Fires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.

• Trigger
  New Ticket

  Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.

• Action
  Add Company

  Create a company. POST /companies

• Action
  Add Ticket Reply

  Create a reply on a conversation (ticket). POST /conversations/{id}/reply

• Action
  Create Contact

  Creates a new contact in your SparrowDesk account.

• Action
  Create Ticket

  Creates a new ticket (conversation) in your SparrowDesk account.

• Action
  Delete Contact

  Delete a contact by ID. DELETE /contacts/{id}

• Action
  Delete Ticket

  Delete a conversation (ticket) by ID. DELETE /conversations/{id}

• Action
  Get Company

  Retrieve a company by ID. GET /companies/{id}

• Action
  Get Contact

  Retrieve a single contact by ID. GET /contacts/{id}

• Action
  Get Ticket

  Retrieve a single conversation (ticket) by ID. GET /conversations/{id}

• Action
  List Companies

  List all companies. GET /companies

• Action
  List Contacts

  List all contacts. GET /contacts

• Action
  List Members

  List all team members on the account. GET /members

• Action
  List Tags

  List all tags on the account. GET /tags

• Action
  List Tickets

  List all conversations (tickets). GET /conversations

• Action
  Update Company

  Update a company by ID. PATCH /companies/{id}

• Action
  Update Contact

  Update a contact by ID. PATCH /contacts/{id}

• Action
  Update Ticket

  Update a conversation (ticket) by ID. PATCH /conversations/{id}

• Trigger
  New or Updated Order

  Polling trigger: fires when an order is created or modified.

• Action
  Add Warehouse

  Create a new warehouse location. POST /warehouses (ShipStation API v1).

• Action
  Create or Update Order

  Create a new order or update an existing one (upsert by orderNumber/orderKey).

• Action
  Delete Order

  Delete (deactivate) an order by its ShipStation order ID.

• Action
  Get Customer

  Retrieve a single customer by customer ID.

• Action
  Get Order

  Retrieve a single order by its ShipStation order ID.

• Action
  Get Product

  Retrieve a single product by ID. GET /products/{productId} (ShipStation API v1).

• Action
  Get Rates

  Get shipping rate estimates for a carrier between two locations and package.

• Action
  Get Store

  Retrieve details of a single store by ID. GET /stores/{storeId} (ShipStation API v1).

• Action
  Get Warehouse

  Retrieve details of a single warehouse by ID. GET /warehouses/{warehouseId} (ShipStation API v1).

• Action
  List Carriers

  List the shipping carriers connected to the account.

• Action
  List Customers

  List customers in the ShipStation account.

• Action
  List Orders

  List orders, optionally filtered by status, customer, or modified date.

• Action
  List Products

  List products in the ShipStation catalog.

• Action
  List Stores

  Retrieve the list of stores connected to the account. GET /stores (ShipStation API v1).

• Action
  List Warehouses

  List the ship-from warehouse locations configured in the account.

• Action
  Mark Order as Shipped

  Mark an order as shipped with a carrier code and tracking number.

• Action
  Update Product

  Update an existing product's details (SKU, name, price, weight, etc). PUT /products/{productId} (ShipStation API v1).

• Action
  Update Warehouse

  Update an existing warehouse's name/address/return address. PUT /warehouses/{warehouseId} (ShipStation API v1).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.