Integration

Connect SparrowDesk to Human Approval - HITL Platform

When something happens in SparrowDesk, your agent does the next thing in Human Approval - HITL Platform. Describe it in plain language and the automation is built, tested on every branch and kept running.

SparrowDesk2 triggersSparrowDesk17 actionsHuman Approval - HITL Platform9 actions

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Triggers and actions 2 triggers · 26 actions

Trigger
New Contact
Fires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.
Trigger
New Ticket
Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.
Action
Add Company
Create a company. POST /companies
Action
Add Ticket Reply
Create a reply on a conversation (ticket). POST /conversations/{id}/reply
Action
Create Contact
Creates a new contact in your SparrowDesk account.
Action
Create Ticket
Creates a new ticket (conversation) in your SparrowDesk account.
Action
Delete Contact
Delete a contact by ID. DELETE /contacts/{id}
Action
Delete Ticket
Delete a conversation (ticket) by ID. DELETE /conversations/{id}
Action
Get Company
Retrieve a company by ID. GET /companies/{id}
Action
Get Contact
Retrieve a single contact by ID. GET /contacts/{id}
Action
Get Ticket
Retrieve a single conversation (ticket) by ID. GET /conversations/{id}
Action
List Companies
List all companies. GET /companies
Action
List Contacts
List all contacts. GET /contacts
Action
List Members
List all team members on the account. GET /members
Action
List Tags
List all tags on the account. GET /tags
Action
List Tickets
List all conversations (tickets). GET /conversations
Action
Update Company
Update a company by ID. PATCH /companies/{id}
Action
Update Contact
Update a contact by ID. PATCH /contacts/{id}
Action
Update Ticket
Update a conversation (ticket) by ID. PATCH /conversations/{id}
Action
Add Loop
Create a new approval loop (a queue of approvers). POST /loops
Action
Create Decision Request
Sends a decision request to the HITL system and waits for a human response via callback
Action
Delete Loop
Delete an approval loop. DELETE /loops/{id}
Action
Delete Request
Cancel a pending decision request. DELETE /requests/{id}
Action
Find Request Status
Find the current status and details of a HITL request
Action
Get Loop
Get an approval loop by ID. GET /loops/{id}
Action
List Loops
List the user's approval loops. GET /loops
Action
List Requests
List the user's decision requests. GET /requests
Action
Update Loop
Update an approval loop's settings. PUT /loops/{id}

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The other way round: Human Approval - HITL Platform to SparrowDesk