Connect SparrowDesk to 5pm

Both apps 47SparrowDesk 195pm 28

• Trigger
  New Contact

  Fires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.

• Trigger
  New Ticket

  Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.

• Action
  Add Company

  Create a company. POST /companies

• Action
  Add Ticket Reply

  Create a reply on a conversation (ticket). POST /conversations/{id}/reply

• Action
  Create Contact

  Creates a new contact in your SparrowDesk account.

• Action
  Create Ticket

  Creates a new ticket (conversation) in your SparrowDesk account.

• Action
  Delete Contact

  Delete a contact by ID. DELETE /contacts/{id}

• Action
  Delete Ticket

  Delete a conversation (ticket) by ID. DELETE /conversations/{id}

• Action
  Get Company

  Retrieve a company by ID. GET /companies/{id}

• Action
  Get Contact

  Retrieve a single contact by ID. GET /contacts/{id}

• Action
  Get Ticket

  Retrieve a single conversation (ticket) by ID. GET /conversations/{id}

• Action
  List Companies

  List all companies. GET /companies

• Action
  List Contacts

  List all contacts. GET /contacts

• Action
  List Members

  List all team members on the account. GET /members

• Action
  List Tags

  List all tags on the account. GET /tags

• Action
  List Tickets

  List all conversations (tickets). GET /conversations

• Action
  Update Company

  Update a company by ID. PATCH /companies/{id}

• Action
  Update Contact

  Update a contact by ID. PATCH /contacts/{id}

• Action
  Update Ticket

  Update a conversation (ticket) by ID. PATCH /conversations/{id}

• Trigger
  New Progress

  Triggers when a new task progress is created.

• Trigger
  New Project

  Fires when a new project is created in 5pm (poll ProjectsService getList).

• Trigger
  New Task

  Triggers when a new support task is created.

• Trigger
  New User

  Triggers when a new support user is created.

• Trigger
  Updated Project

  Fires when a project is updated in 5pm (poll ProjectsService getList).

• Trigger
  Updated Task

  Triggers when a new support task is updated.

• Trigger
  Updated User

  Triggers when a new support user is updated.

• Action
  Add Task Progress

  Add Task Progress (progress in percent and house down).

• Action
  Add User

  Create a new user in the 5pm account (UsersService add).

• Action
  Create Note

  Creates a new note in task.

• Action
  Create Project

  Creates a new project.

• Action
  Create Task
• Action
  Delete Note

  Remove an activity note/progress message (ActivityService remove).

• Action
  Delete Project

  Remove a project (ProjectsService remove).

• Action
  Delete Task

  Remove a task from a 5pm project (TasksService remove).

• Action
  Delete User

  Remove a user from the account (UsersService remove).

• Action
  Find Project by Id

  Retrieve a single project by its id (ProjectsService getById).

• Action
  Find Task

  Finds a task in the application.

• Action
  Find Task by Id

  Finds a task by Id in the application.

• Action
  Find User by Email

  Retrieve a user by their email address (UsersService getByEmail).

• Action
  Find User by Id

  Finds a user by Id in the system.

• Action
  List Notes

  List activity notes/progress messages on a task (ActivityService getList).

• Action
  List Projects

  List all projects in the account (ProjectsService getAll/getList).

• Action
  List Users

  List all users in the account (UsersService getAll).

• Action
  Update Note

  Update an activity note/progress message (ActivityService update).

• Action
  Update Project

  Update a project's fields (ProjectsService update).

• Action
  Update Task

  Update task in the application.

• Action
  Update User

  Update a user's fields (UsersService update).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.