Integration
Connect Sorry and Vitally
When New notice fires in Sorry, your agent runs Create Task in Vitally, or Customer Created in Vitally to Update status page in Sorry. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Sorry and Vitally to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Sorry and Vitally can do together
From Sorry to Vitally
When New notice in Sorry
then Create Task in Vitally
When New notice in Sorry
then Update Customer Traits in Vitally
From Vitally to Sorry
When Customer Created in Vitally
then Update status page in Sorry
When Custom Object Instance Created in Vitally
then Add component in Sorry
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Sorry and Vitally
Triggers and actions 9 triggers · 35 actions
Trigger
New noticeTriggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page.
Action
Add componentCreates a new component on a Sorry status page, optionally nested under a parent component.
Action
Add noticeCreates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers.
Action
Add notice updatePosts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations.
Action
Add subscriberAdds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices.
Action
Delete noticeDeletes a notice (incident, maintenance or general) from a Sorry status page.
Action
Delete subscriberPermanently removes a subscriber from a status page.
Action
Get noticeReturns a single notice from a status page, including its type, state, subject, synopsis and link.
Action
Get status pageReturns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more.
Action
List componentsReturns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state.
Action
List noticesReturns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date.
Action
List notice updatesReturns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content.
Action
List status pagesReturns all status pages in your Sorry account, optionally filtered by name or creation date.
Action
List subscribersReturns the subscribers on a status page, optionally only those who receive notices for a specific component.
Action
Update componentUpdates a component on a Sorry status page, such as its name, description, position or parent component.
Action
Update noticeUpdates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance.
Action
Update status pageUpdates a status page's settings, such as its name, timezone, support contact details, search visibility and language.
Trigger
Customer CreatedTriggers when a new account (customer) is created in Vitally.
Trigger
Custom Object Instance CreatedTriggers when a new instance of a custom object is created.
Trigger
Custom Object Instance UpdatedTriggers when an instance of a custom object is created or updated.
Trigger
Note CreatedTriggers when a new note is created in Vitally.
Trigger
NPS Response CreatedTriggers when a new NPS response is recorded in Vitally.
Trigger
Organization CreatedTriggers when a new organization is created in Vitally.
Trigger
Project CreatedTriggers when a new project is created in Vitally.
Trigger
Task CreatedTriggers when a new task is created in Vitally.
Action
Create AccountCreates an account (customer) in Vitally, identified by your own external ID.
Action
Create NoteCreates a note on an account or organization in Vitally.
Action
Create NPS ResponseRecords an NPS survey response from a user in Vitally.
Action
Create OrganizationCreates an organization in Vitally, identified by your own external ID.
Action
Create Project From TemplateCreates a project for an account or organization from a project template.
Action
Create TaskCreates a task on an account or organization in Vitally.
Action
Find a CustomerReturns a account by its Vitally ID or external ID.
Action
Find a Custom Object InstanceFinds a custom object instance by ID, external ID, linked account or a custom field value.
Action
Find a NoteReturns a note by its Vitally ID or external ID.
Action
Find a OrganizationReturns a organization by its Vitally ID or external ID.
Action
Find a TaskReturns a task by its Vitally ID or external ID.
Action
Find a TeammateFinds a Vitally team member by email address.
Action
Find a UserFinds a user by email address, external ID or email domain.
Action
Get Account Health ScoresReturns an account's health score and its breakdown.
Action
Update Customer TraitsUpdates the name or traits of a account in Vitally; traits are merged with existing ones.
Action
Update Organization TraitsUpdates the name or traits of a organization in Vitally; traits are merged with existing ones.
Action
Update Project StatusChanges a project's status in Vitally.
Action
Update TaskUpdates a task in Vitally, for example to reassign or complete it.
Action
Update User TraitsUpdates the name or traits of a user in Vitally; traits are merged with existing ones.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Sorry and Vitally, answered
What can start an automation from Sorry?
Any of Sorry's 1 trigger in the catalog, including New notice. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Vitally when something happens in Sorry?
Any of Vitally's 19 actions, including Create Account, Create Note, Create NPS Response and Create Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Vitally to Sorry?
Yes. When something happens in Vitally, your agent can act in Sorry too. This page covers both directions: Vitally's triggers and Sorry's actions are listed here as well.
Do I have to build a connector for Sorry or Vitally?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Sorry and Vitally without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.