---
title: "Connect Sorry and Square - APIANT.ai"
description: "When \"New notice\" fires in Sorry, your agent runs \"Add order\" in Square, or \"New order\" in Square to \"Update status page\" in Sorry."
canonical: "https://apiant.ai/connect/sorry-to-square"
---

# Connect Sorry and Square

When **New notice** fires in [Sorry](https://apiant.ai/connections/sorry), your agent runs **Add order** in [Square](https://apiant.ai/connections/square), or **New order** in Square to **Update status page** in Sorry. Describe the whole flow and it is built, tested on every scenario and kept running.

Sorry **1** trigger Sorry **16** actions Square **3** triggers Square **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Sorry and Square to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Sorry and Square can do together

### From Sorry to Square

- When **New notice** in Sorry then **Add order** in Square
- When **New notice** in Sorry then **Create customer** in Square

### From Square to Sorry

- When **New order** in Square then **Update status page** in Sorry
- When **New or updated customer** in Square then **Add component** in Sorry

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Sorry and Square

## Triggers and actions 4 triggers · 35 actions

- Trigger

**New notice**

Triggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page.

- Action

**Add component**

Creates a new component on a Sorry status page, optionally nested under a parent component.

- Action

**Add notice**

Creates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers.

- Action

**Add notice update**

Posts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations.

- Action

**Add subscriber**

Adds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices.

- Action

**Delete notice**

Deletes a notice (incident, maintenance or general) from a Sorry status page.

- Action

**Delete subscriber**

Permanently removes a subscriber from a status page.

- Action

**Get notice**

Returns a single notice from a status page, including its type, state, subject, synopsis and link.

- Action

**Get status page**

Returns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more.

- Action

**List components**

Returns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state.

- Action

**List notices**

Returns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date.

- Action

**List notice updates**

Returns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content.

- Action

**List status pages**

Returns all status pages in your Sorry account, optionally filtered by name or creation date.

- Action

**List subscribers**

Returns the subscribers on a status page, optionally only those who receive notices for a specific component.

- Action

**Update component**

Updates a component on a Sorry status page, such as its name, description, position or parent component.

- Action

**Update notice**

Updates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance.

- Action

**Update status page**

Updates a status page's settings, such as its name, timezone, support contact details, search visibility and language.

- Trigger

**New order**

Triggered when a new order is created at the specified location.

- Trigger

**New or updated customer**

Triggered when a customer is created or updated.

- Trigger

**New payment**

Triggered when a new payment is received.

- Action

**Add catalog object**

Creates a catalog object (item, variation, category, tax, discount, modifier list and more) in the Square catalog.

- Action

**Add order**

Creates a new Square order at a location, with optional line items, taxes, discounts, service charges and a fulfillment.

- Action

**Add payment**

Creates a payment: charges a card or payment token, or records a cash or external payment the seller received outside Square.

- Action

**Add refund**

Refund a payment.

- Action

**Cancel payment**

Cancels (voids) a Square payment that is still in the APPROVED status, i.e. a delayed-capture payment that has not been completed.

- Action

**Create customer**

Creates a new customer profile.

- Action

**Delete catalog object**

Deletes a Square catalog object by ID, along with any objects that depend on it (for example an item's variations).

- Action

**Delete customer**

Deletes a customer profile by ID.

- Action

**Find catalog object**

Retrieves a catalog object (item, variation, etc.) by ID.

- Action

**Find customer**

Returns customer details for the specified customer ID.

- Action

**Find order**

Retrieves an order by ID.

- Action

**Find payment**

Retrieves a payment by ID.

- Action

**List locations**

Lists all business locations for the connected Square account.

- Action

**List payments**

Lists payments for the connected merchant, newest first.

- Action

**Search catalog objects**

Searches catalog objects by type (ITEM, CATEGORY, etc.).

- Action

**Search customers**

Searches customer profiles by email, phone, or reference ID.

- Action

**Search orders**

Searches orders for the specified location(s).

- Action

**Update customer**

Updates an existing customer profile.

- Action

**Update order**

Updates an open Square order by adding or replacing fields, or clearing them. Completed or canceled orders cannot be updated.

## Each app on its own

- [ **Sorry** Status page and incident communication platform for notifying customers about downtime.](https://apiant.ai/connections/sorry)
- [ **Square** Square is a commerce platform for payments, point of sale, orders, customers, catalog, and invoices.](https://apiant.ai/connections/square)

Reviews

## What our customers say

## More from Sorry

- [ **Sorry to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/sorry-to-stripe)
- [ **Sorry to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/sorry-to-trello)
- [ **Sorry to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/sorry-to-zoom)
- [ **Sorry to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/sorry-to-twilio)
- [ **Sorry to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/sorry-to-typeform)
- [ **Sorry to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/sorry-to-webflow)

## More into Square

- [ **Shopify to Square** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-square)
- [ **Intercom to Square** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-square)
- [ **JotForm to Square** JotForm is a web-based WYSIWYG form builder. Create forms, integrate them into your site, and collect...](https://apiant.ai/connect/jotform-to-square)
- [ **OpenAI to Square** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-square)
- [ **Capsule CRM to Square** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-square)
- [ **MINDBODY to Square** MINDBODY is a powerful business management software that combines your scheduling, task automation...](https://apiant.ai/connect/mindbody-to-square)

Questions

## Sorry and Square, answered

###

### What can start an automation from Sorry?

Any of Sorry's 1 trigger in the catalog, including New notice. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Square when something happens in Sorry?

Any of Square's 19 actions, including Create customer, Update customer, Update order and Add catalog object. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Square to Sorry?

Yes. When something happens in Square, your agent can act in Sorry too. This page covers both directions: Square's triggers and Sorry's actions are listed here as well.

###

### Do I have to build a connector for Sorry or Square?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Sorry and Square without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
