--- title: "Connect SolarWinds Service Desk to Timeero - APIANT.ai" description: "When \"New Asset\" fires in SolarWinds Service Desk, your agent runs \"Create Task\" in Timeero." canonical: "https://apiant.ai/connect/solarwinds-service-desk-to-timeero" --- # Connect SolarWinds Service Desk to Timeero When **New Asset** fires in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), your agent runs **Create Task** in [Timeero](https://apiant.ai/connections/timeero). Describe the whole flow and it is built, tested on every scenario and kept running. SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions Timeero **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SolarWinds Service Desk and Timeero to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SolarWinds Service Desk can start in Timeero - When **New Asset** in SolarWinds Service Desk then **Create Task** in Timeero - When **New Change** in SolarWinds Service Desk then **Update Task** in Timeero Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SolarWinds Service Desk and Timeero ## Triggers and actions 10 triggers · 50 actions - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. - Action **Add Schedule** Adds a new schedule for a user or resource, defining date/time and configuration (action, distinct from the existing New Schedule trigger). - Action **Add Timesheet** Creates a new timesheet entry. - Action **Add User** Creates a new user/employee in the company. - Action **Approve Timesheets** Approves one or more Timeero timesheets by their IDs, optionally without notifying the users. - Action **Clock in user** Clocks in a user to start tracking time (action, distinct from the existing Clock In webhook trigger). - Action **Clock out user** Clocks a user out of their open timesheet in Timeero. - Action **Create Job** Creates a new job - Action **Create Task** Create a new task in the system. - Action **Delete Job** Deletes a specific job by its job ID. - Action **Delete Task** Deletes a task in the Timeero company by its ID. - Action **Get Job** Retrieves a single Timeero job by its ID. - Action **Get Task** Retrieves a specific task's information by task id. - Action **Get Timesheet** Retrieves a specific timesheet by id. - Action **Get User** Retrieves a specific user's information by user id. - Action **List Jobs** Returns a list of all jobs within a company. - Action **List Users** Lists the users in your Timeero company, optionally filtered by search text, role, group or active status. - Action **Update Job** Updates a specific job's information. - Action **Update Schedule** Updates an existing schedule's time, assigned user, or other details. - Action **Update Task** Updates a specific task's information. - Action **Update Timesheet** Updates an existing timesheet entry in Timeero. - Action **Update User** Updates an existing user's information. ## Each app on its own - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) - [ **Timeero** Timeero is a mileage and GPS time tracking app for mobile teams.](https://apiant.ai/connections/timeero) Reviews ## What our customers say ## More from SolarWinds Service Desk - [ **SolarWinds Service Desk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/solarwinds-service-desk-to-stripe) - [ **SolarWinds Service Desk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/solarwinds-service-desk-to-trello) - [ **SolarWinds Service Desk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/solarwinds-service-desk-to-zoom) - [ **SolarWinds Service Desk to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/solarwinds-service-desk-to-twilio) - [ **SolarWinds Service Desk to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/solarwinds-service-desk-to-typeform) - [ **SolarWinds Service Desk to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/solarwinds-service-desk-to-webflow) ## More into Timeero - [ **Harvest to Timeero** Simple time tracking software and powerful reporting that helps your team thrive.](https://apiant.ai/connect/harvest-to-timeero) - [ **HubSpot to Timeero** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-timeero) - [ **Salesforce to Timeero** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-timeero) - [ **Slack to Timeero** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-timeero) - [ **Google Sheets to Timeero** Google Sheets](https://apiant.ai/connect/google-sheets-to-timeero) - [ **Gmail to Timeero** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-timeero) Questions ## SolarWinds Service Desk and Timeero, answered ### ### What can start an automation from SolarWinds Service Desk? Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Timeero when something happens in SolarWinds Service Desk? Any of Timeero's 21 actions, including Create Job, Create Task, Update Job and Update Schedule. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Timeero to SolarWinds Service Desk? Timeero has no triggers in the catalog today, so automations start in SolarWinds Service Desk. If you need the other direction, ask: your agent reads Timeero's API documentation and adds it. ### ### Do I have to build a connector for SolarWinds Service Desk or Timeero? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SolarWinds Service Desk and Timeero without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.