--- title: "Connect SolarWinds Service Desk to Raider - APIANT.ai" description: "When \"New Asset\" fires in SolarWinds Service Desk, your agent runs \"Find mythic+ runs\" in Raider." canonical: "https://apiant.ai/connect/solarwinds-service-desk-to-raider" --- # Connect SolarWinds Service Desk to Raider When **New Asset** fires in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), your agent runs **Find mythic+ runs** in [Raider](https://apiant.ai/connections/raider). Describe the whole flow and it is built, tested on every scenario and kept running. SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions Raider **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SolarWinds Service Desk and Raider to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SolarWinds Service Desk can start in Raider - When **New Asset** in SolarWinds Service Desk then **Find mythic+ runs** in Raider - When **New Change** in SolarWinds Service Desk then **Get character profile** in Raider Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SolarWinds Service Desk and Raider ## Triggers and actions 10 triggers · 45 actions - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. - Action **Find mythic+ runs** Search for top Mythic+ dungeon runs matching given criteria (dungeon, region, season, etc). - Action **Get character profile** Retrieve a World of Warcraft character's Mythic+ score, raid progression, and gear by region, realm, and name. - Action **Get current period** Retrieve the current, previous, and next Mythic+ period ids and date ranges. - Action **Get guild boss kill** Retrieve details about a guild's kill of a specific raid boss. - Action **Get guild profile** Retrieve a guild's raid rankings and roster. - Action **Get mythic+ affixes** Retrieve the current Mythic+ affixes for a region, including the latest run seen with each affix. - Action **Get mythic+ leaderboard capacity** Retrieve the Mythic+ leaderboard capacity for a region, including lowest qualifying level and time to qualify. - Action **Get mythic+ run details** Retrieve details for a specific Mythic+ dungeon run. - Action **Get mythic+ score tiers** Retrieve the score tier colors used for a given Mythic+ season. - Action **Get mythic+ season cutoffs** Retrieve the Mythic+ season score cutoffs for a region. - Action **Get mythic+ static data** Retrieve Mythic+ season and dungeon static data (slugs, names) for a specific expansion. - Action **Get raid boss rankings** Retrieve boss rankings for a given raid and region. - Action **Get raid hall of fame** Retrieve the hall of fame (first guilds to defeat) for a given raid. - Action **Get raid progression** Retrieve raid progression details showing how many guilds have reached each boss kill milestone. - Action **Get raid rankings** Retrieve raid rankings for a given raid and region. - Action **Get raid static data** Retrieve raid and boss static data (slugs, names) for a specific expansion. ## Each app on its own - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) - [ **Raider** Raider.IO scores and ranks World of Warcraft characters and guilds on Mythic+ dungeon and raid progression.](https://apiant.ai/connections/raider) Reviews ## What our customers say ## More from SolarWinds Service Desk - [ **SolarWinds Service Desk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/solarwinds-service-desk-to-stripe) - [ **SolarWinds Service Desk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/solarwinds-service-desk-to-trello) - [ **SolarWinds Service Desk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/solarwinds-service-desk-to-zoom) - [ **SolarWinds Service Desk to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/solarwinds-service-desk-to-twilio) - [ **SolarWinds Service Desk to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/solarwinds-service-desk-to-typeform) - [ **SolarWinds Service Desk to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/solarwinds-service-desk-to-webflow) ## More into Raider - [ **Google Sheets to Raider** Google Sheets](https://apiant.ai/connect/google-sheets-to-raider) - [ **Google Docs to Raider** Google Docs is a cloud-based word processor with real-time collaboration, version history, and integration...](https://apiant.ai/connect/google-docs-to-raider) - [ **Cisco WebEx to Raider** Cisco Webex — messaging, meetings, and webinars collaboration platform.](https://apiant.ai/connect/cisco-webex-to-raider) - [ **HubSpot to Raider** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-raider) - [ **Salesforce to Raider** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-raider) - [ **Slack to Raider** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-raider) Questions ## SolarWinds Service Desk and Raider, answered ### ### What can start an automation from SolarWinds Service Desk? Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Raider when something happens in SolarWinds Service Desk? Any of Raider's 16 actions, including Find mythic+ runs, Get character profile, Get current period and Get guild boss kill. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Raider to SolarWinds Service Desk? Raider has no triggers in the catalog today, so automations start in SolarWinds Service Desk. If you need the other direction, ask: your agent reads Raider's API documentation and adds it. ### ### Do I have to build a connector for SolarWinds Service Desk or Raider? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SolarWinds Service Desk and Raider without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.