--- title: "Connect SolarWinds Service Desk to Notificacoes Inteligentes - APIANT.ai" description: "When \"New Asset\" fires in SolarWinds Service Desk, your agent runs \"Add contact\" in Notificacoes Inteligentes." canonical: "https://apiant.ai/connect/solarwinds-service-desk-to-notificacoes-inteligentes" --- # Connect SolarWinds Service Desk to Notificacoes Inteligentes When **New Asset** fires in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), your agent runs **Add contact** in [Notificacoes Inteligentes](https://apiant.ai/connections/notificacoes-inteligentes). Describe the whole flow and it is built, tested on every scenario and kept running. SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions Notificacoes Inteligentes **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SolarWinds Service Desk and Notificacoes Inteligentes to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SolarWinds Service Desk can start in Notificacoes Inteligentes - When **New Asset** in SolarWinds Service Desk then **Add contact** in Notificacoes Inteligentes - When **New Change** in SolarWinds Service Desk then **Add contacts to list** in Notificacoes Inteligentes Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SolarWinds Service Desk and Notificacoes Inteligentes ## Triggers and actions 10 triggers · 42 actions - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. - Action **Add contact** Creates a new contact. - Action **Add contacts to list** Adds contacts to a contact list ("Adiciona contatos à lista"). POST; verify path. - Action **Add custom variable** Creates a custom variable ("Cria variável customizada"). POST; verify path. - Action **Add integration** Creates an integration ("Cria integração"). - Action **Delete contact** Deletes a contact ("Exclui contato"). DELETE on Lead contact by id; verify path. - Action **Get contact** Gets one contact by id ("Mostra contato"). GET on Lead contact by id; verify path. - Action **List contact lists** Lists contact lists ("Lista listas de contatos"). GET; verify path in docs. - Action **List contacts** Lists contacts. GET on the Lead contacts collection ("Lista contatos"); verify path in docs. - Action **List custom variables** Lists the organization's custom lead variables, each with id, slug, description, type and options. - Action **List integrations** Lists all integrations. - Action **Send abandoned cart event** Sends the "Evento de carrinho abandonado" event; verify path. - Action **Send paid order event** Sends the "Evento de pedido pago" event to an integration; verify path. - Action **Update contact** Updates a contact ("Atualiza um contato"). PUT on Lead contact by id; verify path. ## Each app on its own - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) - [ **Notificacoes Inteligentes** Official WhatsApp API notification platform for e-commerce (abandoned cart, invoice, tracking notifications).](https://apiant.ai/connections/notificacoes-inteligentes) Reviews ## What our customers say ## More from SolarWinds Service Desk - [ **SolarWinds Service Desk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/solarwinds-service-desk-to-stripe) - [ **SolarWinds Service Desk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/solarwinds-service-desk-to-trello) - [ **SolarWinds Service Desk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/solarwinds-service-desk-to-zoom) - [ **SolarWinds Service Desk to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/solarwinds-service-desk-to-twilio) - [ **SolarWinds Service Desk to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/solarwinds-service-desk-to-typeform) - [ **SolarWinds Service Desk to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/solarwinds-service-desk-to-webflow) ## More into Notificacoes Inteligentes - [ **Sendr to Notificacoes Inteligentes** Sendr is a personalized outreach platform that helps sales teams enrich data, clean leads, and create...](https://apiant.ai/connect/sendr-to-notificacoes-inteligentes) - [ **HubSpot to Notificacoes Inteligentes** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-notificacoes-inteligentes) - [ **Salesforce to Notificacoes Inteligentes** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-notificacoes-inteligentes) - [ **Slack to Notificacoes Inteligentes** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-notificacoes-inteligentes) - [ **Google Sheets to Notificacoes Inteligentes** Google Sheets](https://apiant.ai/connect/google-sheets-to-notificacoes-inteligentes) - [ **Gmail to Notificacoes Inteligentes** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-notificacoes-inteligentes) Questions ## SolarWinds Service Desk and Notificacoes Inteligentes, answered ### ### What can start an automation from SolarWinds Service Desk? Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Notificacoes Inteligentes when something happens in SolarWinds Service Desk? Any of Notificacoes Inteligentes's 13 actions, including Send abandoned cart event, Send paid order event, Update contact and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Notificacoes Inteligentes to SolarWinds Service Desk? Notificacoes Inteligentes has no triggers in the catalog today, so automations start in SolarWinds Service Desk. If you need the other direction, ask: your agent reads Notificacoes Inteligentes's API documentation and adds it. ### ### Do I have to build a connector for SolarWinds Service Desk or Notificacoes Inteligentes? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SolarWinds Service Desk and Notificacoes Inteligentes without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.