--- title: "Connect SolarWinds Service Desk to Namsor - APIANT.ai" description: "When \"New Asset\" fires in SolarWinds Service Desk, your agent runs \"Name Type Recognition\" in Namsor." canonical: "https://apiant.ai/connect/solarwinds-service-desk-to-namsor" --- # Connect SolarWinds Service Desk to Namsor When **New Asset** fires in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), your agent runs **Name Type Recognition** in [Namsor](https://apiant.ai/connections/namsor). Describe the whole flow and it is built, tested on every scenario and kept running. SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions Namsor **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SolarWinds Service Desk and Namsor to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SolarWinds Service Desk can start in Namsor - When **New Asset** in SolarWinds Service Desk then **Name Type Recognition** in Namsor - When **New Change** in SolarWinds Service Desk then **Split Full Name** in Namsor Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SolarWinds Service Desk and Namsor ## Triggers and actions 10 triggers · 43 actions - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. - Action **Get Country From First/Last Name** Returns the most likely country of residence for a person from their first name and/or last name, with the runner-up country, region, top 10 candidate countries and calibrated probabilities. - Action **Get Country From Full Name** Returns the most likely country of residence for a person's unsplit full name, with the runner-up country, region, the top 10 likely countries and calibrated probabilities. - Action **Get Ethnicity From First/Last Name** Returns the most likely ethnicity or diaspora for a person's first and last name, with a ranked top 10 and calibrated probabilities, optionally in the context of a country of residence. - Action **Get Ethnicity From Full Name** Returns the most likely ethnicity or diaspora of a person from their full name, optionally in the context of their country of residence, with the top 10 likely ethnicities and calibrated probabilities. - Action **Get Gender From a Full Name** Returns the most likely gender of a person from their unsplit full name, with a gender scale and a calibrated probability. - Action **Get Gender From First/Last Name** Returns the most likely gender (male or female) for a person's first name and optional last name, with a gender scale and a calibrated probability. - Action **Get Indian Caste Group From First/Last Name** Returns the most likely Indian caste group (General, OBC, SC or ST) for a person's first and last name and their Indian state or Union territory, with alternatives and confidence scores. - Action **Get Indian Caste Group From Full Name** Returns the most likely Indian caste group (General, OBC, SC or ST) for an unsplit Indian full name and the person's Indian state or union territory. - Action **Get Origin From First/Last Name** Returns the most likely country of origin for a person's first and/or last name, with region, the top 10 candidate countries and calibrated probabilities. - Action **Get Origin From Full Name** Returns the most likely country of origin for a person's full name, with the region, alternative country, top 10 candidate countries and calibrated probabilities. - Action **Get U.S. Race Ethnicity From First/Last Name** Returns the most likely U.S. Census race/ethnicity category for a person's first and/or last name, with the second most likely category, ranked alternatives and confidence scores. - Action **Get U.S. Race Ethnicity From Full Name** Returns the most likely U.S. race/ethnicity (U.S. Census categories) for a person's full name, with the runner-up category and calibrated probabilities. - Action **Name Type Recognition** Classifies a proper noun as a personal name (anthroponym), a place name (toponym), a brand name or a pseudonym, and returns the most likely and second most likely type with a reliability score. - Action **Split Full Name** Splits a person's full name into its most likely first name and last name, with the detected name structure and a reliability score. ## Each app on its own - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) - [ **Namsor** Namsor is a name analysis solution that delivers unmatched precision in identifying origin, gender...](https://apiant.ai/connections/namsor) Reviews ## What our customers say ## More from SolarWinds Service Desk - [ **SolarWinds Service Desk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/solarwinds-service-desk-to-stripe) - [ **SolarWinds Service Desk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/solarwinds-service-desk-to-trello) - [ **SolarWinds Service Desk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/solarwinds-service-desk-to-zoom) - [ **SolarWinds Service Desk to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/solarwinds-service-desk-to-twilio) - [ **SolarWinds Service Desk to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/solarwinds-service-desk-to-typeform) - [ **SolarWinds Service Desk to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/solarwinds-service-desk-to-webflow) ## More into Namsor - [ **HubSpot to Namsor** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-namsor) - [ **Salesforce to Namsor** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-namsor) - [ **Slack to Namsor** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-namsor) - [ **Google Sheets to Namsor** Google Sheets](https://apiant.ai/connect/google-sheets-to-namsor) - [ **Gmail to Namsor** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-namsor) - [ **Google Calendar to Namsor** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-namsor) Questions ## SolarWinds Service Desk and Namsor, answered ### ### What can start an automation from SolarWinds Service Desk? Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Namsor when something happens in SolarWinds Service Desk? Any of Namsor's 14 actions, including Get Country From First/Last Name, Get Country From Full Name, Get Ethnicity From First/Last Name and Get Ethnicity From Full Name. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Namsor to SolarWinds Service Desk? Namsor has no triggers in the catalog today, so automations start in SolarWinds Service Desk. If you need the other direction, ask: your agent reads Namsor's API documentation and adds it. ### ### Do I have to build a connector for SolarWinds Service Desk or Namsor? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SolarWinds Service Desk and Namsor without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.