--- title: "Connect SolarWinds Service Desk to GISCloud - APIANT.ai" description: "When \"New Asset\" fires in SolarWinds Service Desk, your agent runs \"Add table row\" in GISCloud." canonical: "https://apiant.ai/connect/solarwinds-service-desk-to-giscloud" --- # Connect SolarWinds Service Desk to GISCloud When **New Asset** fires in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), your agent runs **Add table row** in [GISCloud](https://apiant.ai/connections/giscloud). Describe the whole flow and it is built, tested on every scenario and kept running. SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions GISCloud **27** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want SolarWinds Service Desk and GISCloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What SolarWinds Service Desk can start in GISCloud - When **New Asset** in SolarWinds Service Desk then **Add table row** in GISCloud - When **New Change** in SolarWinds Service Desk then **Add user** in GISCloud Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with SolarWinds Service Desk and GISCloud ## Triggers and actions 10 triggers · 56 actions - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. - Action **Add feature** Creates a new feature (a point, line or polygon with attribute values) on a GIS Cloud layer. - Action **Add layer** Create a new layer. - Action **Add map** Create a new map. - Action **Add table** Create a new table. - Action **Add table row** Adds a new row to a GIS Cloud table. - Action **Add user** Create a new user. - Action **Delete feature** Delete a feature from a GIS Cloud layer by its ID. - Action **Delete layer** Deletes a layer by its ID. - Action **Delete map** Delete a GIS Cloud map by its ID. - Action **Delete table row** Delete a row from a table. - Action **Find features by criteria** Returns the features of a layer that match the specified attribute criteria and, optionally, a bounding box. - Action **Get feature** Retrieve a single feature from a GIS Cloud layer by its ID, including its attribute data and optionally its geometry. - Action **Get File** Downloads a file from your GIS Cloud storage by its path. - Action **Get layer** Retrieve a single layer by id. - Action **Get map** Retrieve a single map by id. - Action **List features** Return all features for a layer. - Action **List forms** Lists all forms readable by the connected GIS Cloud user. - Action **List layers** Lists all layers readable by the connected GIS Cloud user, optionally filtered by a search query. - Action **List maps** Return all maps in the account. - Action **List table rows** Return all rows in a table. - Action **List tables** Return all tables in the account. - Action **List users** Lists all users readable by the connected GIS Cloud user. - Action **Update feature** Update an existing feature's geometry/attributes. - Action **Update layer** Update an existing layer's properties. - Action **Update map** Update an existing map's properties. - Action **Update table row** Update an existing table row. - Action **Upload file** Uploads a file into a folder in your GIS Cloud storage. ZIP files are unpacked into the folder automatically. ## Each app on its own - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) - [ **GISCloud** Cloud GIS platform for creating web maps, collecting field data, and running spatial analysis.](https://apiant.ai/connections/giscloud) Reviews ## What our customers say ## More from SolarWinds Service Desk - [ **SolarWinds Service Desk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/solarwinds-service-desk-to-stripe) - [ **SolarWinds Service Desk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/solarwinds-service-desk-to-trello) - [ **SolarWinds Service Desk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/solarwinds-service-desk-to-zoom) - [ **SolarWinds Service Desk to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/solarwinds-service-desk-to-twilio) - [ **SolarWinds Service Desk to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/solarwinds-service-desk-to-typeform) - [ **SolarWinds Service Desk to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/solarwinds-service-desk-to-webflow) ## More into GISCloud - [ **HubSpot to GISCloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-giscloud) - [ **Salesforce to GISCloud** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-giscloud) - [ **Slack to GISCloud** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-giscloud) - [ **Google Sheets to GISCloud** Google Sheets](https://apiant.ai/connect/google-sheets-to-giscloud) - [ **Gmail to GISCloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-giscloud) - [ **Google Calendar to GISCloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-giscloud) Questions ## SolarWinds Service Desk and GISCloud, answered ### ### What can start an automation from SolarWinds Service Desk? Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in GISCloud when something happens in SolarWinds Service Desk? Any of GISCloud's 27 actions, including Update feature, Update layer, Update map and Update table row. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from GISCloud to SolarWinds Service Desk? GISCloud has no triggers in the catalog today, so automations start in SolarWinds Service Desk. If you need the other direction, ask: your agent reads GISCloud's API documentation and adds it. ### ### Do I have to build a connector for SolarWinds Service Desk or GISCloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use SolarWinds Service Desk and GISCloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.