Integration

Connect Snitcher to Intercom

When something happens in Snitcher, your agent does the next thing in Intercom. Describe it in plain language and the automation is built, tested on every branch and kept running.

Snitcher2 triggersSnitcher11 actionsIntercom8 triggersIntercom30 actions

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Everything your agent can do with Snitcher and Intercom

Triggers and actions 10 triggers · 41 actions

Trigger
New Organisation
Triggered when a new company is identified visiting your website in the selected Snitcher workspace.
Trigger
Organisation Enters Segment
Triggered when a company first appears in the selected Snitcher segment.
Action
Create Custom Field
Creates a new custom field definition on organisations in a Snitcher workspace.
Action
Create Tag
Creates a new tag in a Snitcher workspace so it can be applied to organisations.
Action
Find Contacts
Returns the known contacts at an organisation in Snitcher, looked up by organisation UUID or company domain.
Action
Find Organisation
Looks up an organisation in a Snitcher workspace by company name and returns the first match.
Action
Get User Profile
Returns the name, email and id of the Snitcher user the connection belongs to.
Action
List Custom Fields
Returns all custom field definitions set up on organisations in a Snitcher workspace.
Action
List Segments
Returns all segments defined in a Snitcher workspace.
Action
List Sessions
Returns the website visits (sessions) recorded across a Snitcher workspace for a date or date range, with optional segment, URL and referrer filters.
Action
List Workspaces
Returns the Snitcher workspaces the connected account can access, including each workspace's UUID, name, website and available tags.
Action
Reveal Contact Email
Uses a Snitcher email-reveal credit to return the email address of a known organisation contact.
Action
Search Organisations
Searches the organisations in a Snitcher workspace using advanced field filters.
Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.

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The other way round: Intercom to Snitcher