Connect SMSFactor and Zoho FSM

Both apps 37SMSFactor 21Zoho FSM 16

• Trigger
  New Campaign

  Triggers when a new SMS campaign is sent through the API.

• Trigger
  New Message

  Triggers when an SMS is sent or received on the account.

• Action
  Add Contact to List

  Adds a contact to an existing contact list.

• Action
  Add to Blacklist

  Adds a phone number to the blacklist so it no longer receives SMS.

• Action
  Cancel Scheduled Campaign

  Cancels a scheduled SMS campaign and returns the refunded credit balance.

• Action
  Create Contact List

  Creates a contact list with its first contact and returns the new list id.

• Action
  Delete Contact List

  Deletes a contact list.

• Action
  Get Account

  Returns the SMSFactor account's profile and credit balance.

• Action
  Get Campaign

  Returns one SMS campaign with its status and delivery statistics.

• Action
  Get Credits

  Returns the account's remaining SMS credits.

• Action
  List Blacklist

  Lists the numbers on the account's blacklist.

• Action
  List Campaign Replies

  Lists the replies recipients sent back to a campaign.

• Action
  List Campaigns

  Lists SMS campaigns sent through the API, with delivery statistics.

• Action
  List Campaign Stops

  Lists the recipients who replied STOP to a campaign.

• Action
  List Contact Lists

  Lists the account's contact lists.

• Action
  List Contacts in List

  Lists the contacts in one contact list.

• Action
  List Messages

  Lists sent and received SMS messages in a date range.

• Action
  List Senders

  Lists the account's sender ID requests and their approval status.

• Action
  List SMS Templates

  Lists the account's saved SMS templates.

• Action
  Remove Contact

  Removes one contact from its contact list.

• Action
  Send SMS

  Sends an SMS to one recipient and returns the campaign ticket and credits used.

• Trigger
  New Module Entry

  Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact.

• Trigger
  New/Updated Module Entry

  Triggers when a record in the chosen Zoho FSM module is created or updated.

• Trigger
  Updated Module Entry

  Triggers when an existing record in the chosen Zoho FSM module is changed.

• Action
  Add asset

  Creates a new asset in Zoho FSM, optionally linked to a part, contact and company.

• Action
  Add company

  Creates a new company record in Zoho FSM.

• Action
  Add contact

  Creates a new contact in Zoho FSM and returns its id.

• Action
  Add estimate

  Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items.

• Action
  Add note

  Adds a note to a request, estimate, work order, service appointment, contact or asset record.

• Action
  Add request

  Creates a new service request in Zoho FSM for a contact or company.

• Action
  Add service appointment

  Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time.

• Action
  Add work order

  Creates a new work order in Zoho FSM with its service line items, customer and addresses.

• Action
  Create Module Entry

  Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply.

• Action
  Find Module Entry

  Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value.

• Action
  Get Related Records

  Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact.

• Action
  Update Module Entry

  Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply.

• Action
  Update work order

  Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.