Connect SMS Partner and Syncro

Both apps 35SMS Partner 16Syncro 19

• Trigger
  New Contact in Group

  Triggers when a new contact is added to a contact group.

• Trigger
  New STOP Number

  Triggers when a phone number is added to your STOP (opt-out) list.

• Action
  Add STOP Number

  Adds a phone number to your STOP list so it receives no more SMS.

• Action
  Cancel Scheduled SMS

  Cancels a scheduled SMS. An SMS due within the next 5 minutes cannot be cancelled.

• Action
  Create Group

  Creates a contact group and returns its ID.

• Action
  Delete Contact

  Deletes a contact.

• Action
  Delete Group

  Deletes a contact group.

• Action
  Get Account Credits

  Returns your remaining SMS credits, pending sends and account balance.

• Action
  Get Sending Statistics

  Returns the number of SMS sent and their cost per month for the chosen period.

• Action
  Get SMS Status

  Returns the delivery status and cost of an SMS sent to one phone number.

• Action
  List Contacts

  Returns the contacts in a contact group, one page at a time.

• Action
  List Groups

  Returns all your contact groups.

• Action
  List STOP Numbers

  Returns the phone numbers on your STOP (opt-out) list.

• Action
  Remove STOP Number

  Removes a number from your STOP list.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers, now or at a scheduled date and time.

• Action
  Verify Phone Number Format

  Checks phone numbers and returns each one's country, type and E.164, international and national formats.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New Payment

  Triggers when a new payment is recorded in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Syncro, optionally limited to a customer, contact, status, assignee or search.

• Trigger
  Ticket Resolved

  Triggers when a ticket is marked Resolved in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Log Call

  Logs a phone call in Syncro by phone number and returns the matching customer's name and ticket status.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.